Toyota of Fox Lake

Awesome Expirience Buying Preowned Toyota Camry I bought a Preowned Toyota Camry 2013 Hybrid.. While i was speaking to more then 10 dealers at a time i should say Fox lake was awesome.. They got to I bought a Preowned Toyota Camry 2013 Hybrid.. While i was speaking to more then 10 dealers at a time i should say Fox lake was awesome.. They got to my negotiated price fast (I am a really good negotiator). They took care of cleaning up the car and full tank of Gas without asking.. Ask for car salesman Mike Costa.. He is very awesome.. He was super knowledgeable and helpful..They quoted me a really superb price for the Bumper to Bumper warranty on my car which was little less than 1/2 the price that other dealers quoted.. More

Great Customer Service My boyfriend called, Scott Nielsen Friday afternoon told him what I was looking for. Friday we stop in Scott has a 2013 Avalon waiting. Took the car f My boyfriend called, Scott Nielsen Friday afternoon told him what I was looking for. Friday we stop in Scott has a 2013 Avalon waiting. Took the car for a ride, I was in heaven. He worked with me to be able to trade my 2008 Camry Hybrid. We drove out on the dealership driving the Avalon. We went back on Sat morning & Scott help set my bluetooth up & answered my many questions. My boyfriend has bought several cars from Fox Lake Toyota, Scott Nielsen & Ed manager More

Overall Poor Customer Service Watch out! They damaged my oil pan threads and will not admit they did the damage! We purchased our 2010 Sienna Van new from Fox Lake Toyota. Since th Watch out! They damaged my oil pan threads and will not admit they did the damage! We purchased our 2010 Sienna Van new from Fox Lake Toyota. Since they had a fair prices on oil changes, we had ALL our oil changes and major services done at the dealer. In every visit they would report major work required for the van which was not necessary, being aggressive & disrespectful to my wife by scaring her to believe damage would occur without the expensive repairs. I am very experienced with automotive repair and I know when something should be done. The fact that they use fear to scare people to make unnecessary repairs is intolerable. They recently did an oil change and they reported the oil pan threads were damaged and the pan must be replaced at our cost even though they have done ALL the oil changes and they were the last to change the oil! They are insisting it must be replaced by someone else or we cannot return again!! I insist they replace the oil pan since they obviously stripped the threads and will not admit to this since it is at their cost. Unbelievable! More

Bought 4 cars I have bought four cars from Scott Nielsen and the experience gets better every time. I also have all my service done there. Very friendly atmosphere I have bought four cars from Scott Nielsen and the experience gets better every time. I also have all my service done there. Very friendly atmosphere and every is very helpful. More

Purchase Made Simple My wife and I purchased our first new vehicle since 2002. We decided that we wanted another Toyota Camry and went to Fox Lake Toyota and spoke with Sc My wife and I purchased our first new vehicle since 2002. We decided that we wanted another Toyota Camry and went to Fox Lake Toyota and spoke with Scott Nielson. It was one of the easiest deals we ever made on the car and they also negotiated with us on the extended warranty some other packages. It was the only place we shopped for our car. We got a great deal and the follow-up has been superb. I now stop in for a sandwich and free car wash on Saturdays. Would highly recommend both Scott and Fox Lake Toyota. All the staff has been tremendous.. More

Awesome Experience! This was the easiest vehicle purchase that I ever made. Negotiated price over the phone and came in to sign paperwork. Salesman Scott N. made the expe This was the easiest vehicle purchase that I ever made. Negotiated price over the phone and came in to sign paperwork. Salesman Scott N. made the experience stress free and fun! More

Buying a new Toyota Very positive buying experience of my new Toyota Highlander LE in Fox lake Toyota. Scott Nielson very knowledgeable sales consultant made every step Very positive buying experience of my new Toyota Highlander LE in Fox lake Toyota. Scott Nielson very knowledgeable sales consultant made every step of the sales process enjoyable. No pressure in negotiation of the price. Excellent delivery of the vehicle. Scott answer all my questions and provide many detailed information's on my new Toyota Highlander. I will recommend Fox Lake Toyota to my friends. More

Best Dealer in Chicago Area We recently went with a family member to help out with a car purchase. Our overall experience at the Fox Lake Toyota dealership was excellent. Prior We recently went with a family member to help out with a car purchase. Our overall experience at the Fox Lake Toyota dealership was excellent. Prior to our visit, our salesperson, Scott Nielsen, provided timely responses to our phone calls. We did our research before going to the dealership and knew the precise model/trim we wanted. Scott was very friendly, knowledgeable and not overly aggressive. Scott kept his word with phone call promises. Once we reached a deal, we were surprised at how quickly and efficiently they processed the paperwork and the delivery prep. Be sure to check out Fox Lake Toyota pricing before buying. Most people view the car buying experience as traumatic, but in this case, it was a pleasure. More

Best Dealer yet I have been looking for a Camry for about 1 month. I looked at over 4 dealers in Chicagoland. I have tried to worst (Arlington Height Toyota) but al I have been looking for a Camry for about 1 month. I looked at over 4 dealers in Chicagoland. I have tried to worst (Arlington Height Toyota) but also the best (Fox Lake). I worked with Scott Nielson and have been impressed. I HATE shopping for cars because of all the bait and switch or dishonest salesman. I can assure you that if you work with Scott at Fox Lake, you will not have to worry. Scott was honest, quick and thorough with my purchase. He even watched my kids while i was finalizing the paper work (who does that these days!). There was no pressure to purchase any after market items or extended warranties. They informed me of it but no pressure to purchase. I will be referring all my friends and family to this dealer if they are in need of a Toyota regardless of how far they live!!!! More

bait and switch My husband and I researched a lot and compared prices and their price was the best. When we got there there were a lot of hidden fees but they seemed My husband and I researched a lot and compared prices and their price was the best. When we got there there were a lot of hidden fees but they seemed legit. They used a lot of old tactics and tricks to scam us. I didn't realize this because I didn't think these scams can be used and still be in business. They truly need to be shut down. We drove from WI. we have dealt with the finance department who was lying to credit companies to get us approved for a loan. Right there and then we should have left. After seeing so many mistakes we took a day off from work and drove back and spoke with the owner who was extremely rude. We thought we could reason with him because at first we thought they made a mistake. He would not negotiate with us. They were able to scam us because we are younger and don't have a lot of experience with scam artists. Anyway I don't trust any positive reviews on here and if there are it is possible that ppl don't realize that they were scammed. We were scammed for about 2000 dollars and it is easily overlooked if ur not extremely careful with them. I would not give them a chance and I would run from this place like a plague. More