Toyota of Fox Lake
Fox Lake, IL
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It all went as planned and the sales dept and sales lady A+ It was a great experience from start to finish. I came from Michigan to buy a car here and would recommend this dealership to everyone. It was a great experience from start to finish. I came from Michigan to buy a car here and would recommend this dealership to everyone. More
Best Prices on Certified Used Cars and Great People We just purchased a 2015 Certified Toyota Avalon XLE from Garber Fox Lake Toyota and had an Amazing experience. Our sales person Monika was a fairly n We just purchased a 2015 Certified Toyota Avalon XLE from Garber Fox Lake Toyota and had an Amazing experience. Our sales person Monika was a fairly new employee with Garber however her professionalism outshined any details she might of not known by quickly getting us answers to the several vehicles we were looking at. The experience continued to be great with the manager Joe who was accommodating and onto their financing department as they completed our loan agreement. There pricing is extremely competitive and although an hour drive was worth the trip to save $$$ and work with a reputable dealership. More
Quality Vehicles and Quality People! We were doing the "famous comparison" shopping for a new car. We knew that we wanted a Toyota based on our vehicle (Toyota Sienna) and we loved Toyota We were doing the "famous comparison" shopping for a new car. We knew that we wanted a Toyota based on our vehicle (Toyota Sienna) and we loved Toyota's reliability and longevity. At Garber, we met Monika and John, both of them were very knowledgeable about the Sienna and Highlander. Both of them were very polite, made us at ease, and most importantly patient with us. Both of them took the time to make sure all of our questions were answered (we had a lot of them) and there was no pressure to purchased a vehicle. They worked with us to get a fair price for our Highlander, considering we haven't brought a car since 2008. We strongly recommend them!!! More
My New #1 Choice for Maintenance and Repairs I have always received my car maintenance on my leased Toyota at the Dealership I have always leased from however I have not been able to get in for a I have always received my car maintenance on my leased Toyota at the Dealership I have always leased from however I have not been able to get in for a time slot that works with my schedule. The first time I contacted Garber they got me a time that worked without hesitation. When I arrived for service from minute I entered front walkway service was nothing under expectation. It was actually above and beyond. Big Charlie greeted me so kindly at the door the second I walked in. He attended to all my needs. Getting my car right in. He showed me the location of the bathrooms and the beverages and refreshments. He was so welcoming and answered all my questions. He followed up with me throughout the service to let me know what was happening and when it would be done. He even got me a nice clean up to both the interior and exterior of the vehicle and came on my way out to make sure I was happy with all my services. Very timely and on top of everything. I will definitely be coming back. Thanks for the great service and smile. More
Repeat Customer - Top Notch Once again we had another pleasurable car buying experience. This was our second car purchase from this dealership. Monika, our salesperson was outst Once again we had another pleasurable car buying experience. This was our second car purchase from this dealership. Monika, our salesperson was outstanding!! She may be new to the crew, but she is being trained to be a top notch sales person. Monika was willing to sacrifice two hours of her after hours time to accommodate our schedule. It was as true pleasure working with Monika. In addition to Monika, we worked with John Ippolito and he was able to structure a deal to our satisfaction. Thank you to Garber Toyota More
Amazing experience!!! This is the first time in over five years that I've had to buy a car and the staff here made it such an amazing experience. Monika (though still relat This is the first time in over five years that I've had to buy a car and the staff here made it such an amazing experience. Monika (though still relatively new to the place) made myself and my partner feel not only welcome, but took care of us in the most accommodating manner. I have relatively poor credit, but they managed (over the course of five hours, mind you) to find a bank willing to work with me and my income! I got the vehicle I wanted and they made sure of it. They didn't need to go through half of what they did for me, definitely above and beyond. If I need another car in the future, I can't recommend them enough. Firstly, they were all so friendly. They didn't try to con us into a "new" vehicle once we said we were in the market for used. Monika and John were extremely up front and did everything and more that they could for us. Secondly, even though it took most of the day of jumping through hoops (on my part) they were incredibly patient and understanding, and extremely kind, to boot. I can't recommend them enough. They worked so diligently and tirelessly to get me in the car I wanted. If I could give them more stars, I would. More
A++++ Sales Experience!! Wow! I don't know where to start. My husband and I were on the search for a new SUV and stopped into Garber Toyota. We were greeted by Monika, who sta Wow! I don't know where to start. My husband and I were on the search for a new SUV and stopped into Garber Toyota. We were greeted by Monika, who started by asking us what we were interested in. She took us out to the lot and we chose a vehicle to test drive. Of course, we fell in love with it! Throughout the entire process, Monika worked hard to get us the best deal possible. She was so friendly and honest, which was greatly appreciated. She understood this was a large purchase for us and was with us every step of the way. On the day we purchased the vehicle, Monika, her manager, and Barry, the finance person, made the process seamless. We had our two small children with us, so they took care of everything while we took them to dinner. About an hour later, Monika called me and told me we were all set. From the time we returned to the dealership and left with our new car, it was about 30 minutes. This was absolutely the BEST car purchase experience we have ever had. If you want to be treated with respect and experience top notch customer service, visit Monika and Garber Toyota. Couldn't be happier!! More
Monika Lukas My mother just purchased a vehicle a pre-owned Toyita Camry 2014. Thanks to Monika Lukas and their staff for working with us. It was a pleasant exper My mother just purchased a vehicle a pre-owned Toyita Camry 2014. Thanks to Monika Lukas and their staff for working with us. It was a pleasant experience. More
Don't trust their website Needed service on my Tacoma. Moved to the area recently so thought I'd take it to the Fox Lake Dealership. I looked on their website and saw the list Needed service on my Tacoma. Moved to the area recently so thought I'd take it to the Fox Lake Dealership. I looked on their website and saw the list of services for 30,000 miles. There was also a coupon that said 30,000 mile service for $107.95. But when I got to the dealership with the coupon, they told me "well, that's not for ALL the services - it only includes the oil change, tire rotation, and a cabin filter". It'd be over $200 for all the services they listed. So very - let's just say - "misleading". Why list out services for 30,000 miles, have a coupon for 30,000 miles, but don't honor it? I just had them do an oil change and tire rotation and won't be back. Just another dishonest dealership. It's too bad. More
Awesome Experience My praise and thanks go out to Fox Lake Dealership Illinois for thier excellent service. They treated me with so much respect. I purchased 2015 LS C My praise and thanks go out to Fox Lake Dealership Illinois for thier excellent service. They treated me with so much respect. I purchased 2015 LS Chevy Spark...the transaction went so smoothly...there was not any pressure to buy the car and yes they did show me a few other options but I insisted on the adorable little Chevy Spark??. John and Lisa worked with me as well as Barry in Finance. They all focused on me and my purchase. I have never received so much attention at a dealership, it was all about me, They were able to get me financed (even with my questionable credit history) with what I consider to be a fantastic interest rate given my situation. The last dealership I went to (about 2 weeks ago) I was there for 5+ hours and walked out empty handed. While driving to the Toyota dealership, I planned for a 5+ hour stay but, to my surprise everything was signed, sealed and delivered within 2 hours. I cannot thank Lisa, John and Barry enough for the smoothest experience I have ever had buying a car. I know they will always be there for me... ALWAYS...should I have any issues. Thank You Fox Lake Toyota!!!!! 10 Stars for you!!!!!!! . More