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Toyota of Fort Worth

Fort Worth, TX

4.7
855 Reviews

9001 Camp Bowie West

Fort Worth, TX

76116

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Showing 855 reviews

June 27, 2017

Impressed! A friend made the appointment for me online. I had called asking for Express Oil Change service, the young lady that answered was unfamiliar with that More

by Karen Tabone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico and many others.
June 26, 2017

2017 Toyota Tundra Limited I personally hate the whole car buying experience; however, Aaron was easy to deal and the experience was quite good. In several months I will be back More

by RJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ball
June 20, 2017

Car Buying Experience Francisco from the Sales Dept. & Chase from the Finance Dept. made the car buying process as easy as possible. They were both very informative and pre More

by SANTIAGOIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco/Sales Dept. & Chase/Finance Dept.
June 12, 2017

Great Service Mark in the parts department is always very helpful and help me find what I needed. Service department got me in out quickly. All good. More

by txwtlifter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
June 09, 2017

Friendly I went in for my 65000 mile warranty inspection. Went fine. People were friendly and helpful. Had not trouble finding my information and I had only be More

by smile4me7210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
June 08, 2017

Great Service I thought I had an issue with my Toyota, as it turned out, everything checked out okay. I was waited on quickly and was not even charged for the ser More

by she car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
June 05, 2017

Oil change I just came into get a oil change , a hour and half later finish then they tell me I need a new battery.they tell me don't worry it under warranty so More

by Toyota2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elizabeth
Jun 08, 2017 -

Toyota of Fort Worth responded

Thank you for bringing this to our attention. We understand your frustration with our service team and we will speak with them to understand why the battery needed to be changed. We assure you our team provides a trusted, transparent experience and we wish to prove this to you. If you would contact our General Manager, Ali Asim, at 940-231-9103, he would be happy to speak with you.

June 03, 2017

Oil Change Got an appointment for 2pm. ... Was finished by 3. Easy greasy! Even honored a $5 internet coupon! And Jackson was awesome! Dealership was accommo More

by Freddie Feefee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Jun 09, 2017 -

Toyota of Fort Worth responded

Hi, Freddie! We are happy we were able to serve you! We will let Jackson and the service team know they did a great job.

May 29, 2017

Top Notch Service Department Having trouble with brakes and popped in without an appointment. Was immediately seen and back to work in 20 minutes thanks to their shuttle service. More

by nola1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff M.
Jun 13, 2017 -

Toyota of Fort Worth responded

Thanks for taking the time out of your day to leave us with this fantastic review! We are very glad to hear that your experience with us has been satisfactory and to-the-point. We accept you compliments and look forward to doing business with you down the road. Please let us know if we do anything more for you. Thanks!

May 29, 2017

Excellent service Toyota of Fort Worth has been servicing my cars for more than 20 years. The service has always met or exceeded my expectation. The used car sales More

by Wm.
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McDowell
Jun 13, 2017 -

Toyota of Fort Worth responded

Hello, we are pleased to see that you have been in business with us for over 20 years! We are grateful for you long-term business with us and we hope to see you again in the future. Sorry to hear about your service with the rest of the department. We will absolutely pass this along and make sure to smooth out the kinks in the system. Please come and see us again soon!

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