Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Fort Worth
Fort Worth, TX
825 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 825 reviews
May 25, 2017
Great first time buying experience! This was my first vehicle purchase and the entire experience was fast and smooth. I went just to test drive a 4runner and fell in love with it. They w This was my first vehicle purchase and the entire experience was fast and smooth. I went just to test drive a 4runner and fell in love with it. They were able to work with my budget and get my the vehicle I wanted. Would definitely recommended this dealership and will come back if I ever decided to upgrade in the future! More
by Erika26
Employees Worked With
Jason, Amos
Helpful May 24, 2017
I was taken care of extreamly well. They took care of me even though I missed my first appointment. (Didn't get it in my phone) They rescheduled me with no problem after notifying me by They took care of me even though I missed my first appointment. (Didn't get it in my phone) They rescheduled me with no problem after notifying me by E-mail. The service was taken care of as scheduled and my car was ready as they said it would be. Everyone was very courteous and professional. More
by jjordan
Employees Worked With
Don't know
May 23, 2017
Maintenance and Service I went in for my standard maintenance and Toyota has such a great program where all your maintenance is free for two years or 25,000 miles. I howeve I went in for my standard maintenance and Toyota has such a great program where all your maintenance is free for two years or 25,000 miles. I however forgot about the 25,000 miles portion and I was over by 2000 miles and they took care of my maintenance anyway for free just to show their appreciation for my business . Customer Service and service team are top notch and fast. I go out of my way to visit this Toyota service department More
by Llgtx
Employees Worked With
Ricco
May 22, 2017
Kudos to the Service Team! Thank you so very much for the wonderful customer service I received on our Prius V last week. The team went far beyond one would expect. I'm so grate Thank you so very much for the wonderful customer service I received on our Prius V last week. The team went far beyond one would expect. I'm so grateful for the concern given to me and my wellbeing. Thank you so very much!!! God bless you, Kimberly More
by kgoodmay
Employees Worked With
Eddie and Rico
May 18, 2017
Found the perfect car for me. Very helpful & friendly. This is my fourth Prius I have purchased from them & I loved all of them but this one is my favorite?? Very helpful & friendly. This is my fourth Prius I have purchased from them & I loved all of them but this one is my favorite?? More
by Happy Customer
Employees Worked With
Ashley & Rob
May 16, 2017
Toyota service center. We bought a Toyota Tacoma In 2007 and serviced the pickup at the dealership for the past 10 years and never been disappointed with the outstanding cus We bought a Toyota Tacoma In 2007 and serviced the pickup at the dealership for the past 10 years and never been disappointed with the outstanding customer service they have provided. Bobbi Rhodes More
by Bobbi12
Employees Worked With
NA
May 16, 2017
5000 Mile oil change Had my Oil change appointment at 2:00pm and they were done by 2:30pm Great service for 2017 Highlander. Very clean and nice. M. Perotti Had my Oil change appointment at 2:00pm and they were done by 2:30pm Great service for 2017 Highlander. Very clean and nice. M. Perotti More
by KMPerotti
Employees Worked With
N/A
May 12, 2017
Toyota of Fort Worth was excellent! Buying our Sienna from Toyota of Fort Worth was excellent. I typically HATE buying a car. I do as much research online as I can prior to visiting dea Buying our Sienna from Toyota of Fort Worth was excellent. I typically HATE buying a car. I do as much research online as I can prior to visiting dealership, because I have just never had a great experience. This was very different. From the time our sales person Aaron Ball met us at the door to the time we drove out of the lot with our new Sienna was under two hours. That includes searching the available vehicles on the lot, test driving the Sienna we wanted and signing the paper work. I had spent a longer time than that with other dealers that I had not purchased from that day. It was all really smooth and no pressure. I also got survey in the mail a couple of days later asking me about my experience and for how they could make their process better. Aaron also emailed me thanking me for my business and told me to let him know if I ever need anything. I have never received customer care follow ups from a dealer after I drove off the lot. I got a really great deal on my Sienna and the customer service and ongoing Toyota Care is excellent! More
by Elijah Brown
Employees Worked With
Aaron Ball
May 02, 2017
Worst Experience!! Waited for 6 hours for absolutely no reason.. If you are a female shopper you will be talked down too. Never have I been treated so poorly Waited for 6 hours for absolutely no reason.. If you are a female shopper you will be talked down too. Never have I been treated so poorly More
by EnR31MenT
Employees Worked With
3
April 13, 2017
Best service with NO pressure! The agent and manager both knew my budget and what I was looking for and they found the perfect fit for me! There was zero pressure and they answered The agent and manager both knew my budget and what I was looking for and they found the perfect fit for me! There was zero pressure and they answered all my questions and more. They even had my vehicle detailed before I took it off the lot. Excellent dealership and staff! More
by LoveMyToyota
Employees Worked With
Manager Jay Odom & Sales Billy Plasket
