Toyota of Fort Worth

The dealership ship wouldn’t fix my alignment on my brand new 2021 tundra since i didn’t get it from them told me I have to go back to the dealership I got it from or I would be charged for it even though I new 2021 tundra since i didn’t get it from them told me I have to go back to the dealership I got it from or I would be charged for it even though I have a bumper to bumper warranty. I originally tried to get my truck from this dealership but was told that I would have to call my self every day to check the trucks that are coming in. The same day I drove to shottenkirk Toyota in weatherford and they found the truck I wanted the tss 4x4 with leather seats and console safe witch I paid off in cash no payments. Over all the sales and service are not great at this dealership. I wouldn’t recommend anyone to go here. I came in for my 5k maintenance check and at least got my tire rotation completed witch was still a waste of my day since I still have to go in for warranty follow up on the alignment from when my front driver side axle was replaced. More

There is no point in scheduling appointments for service, the appointments take just as long as walk ins. Both times I’ve gotten my car serviced I made an appointment and it still took over 2 hours for my ca the appointments take just as long as walk ins. Both times I’ve gotten my car serviced I made an appointment and it still took over 2 hours for my car to be ready for a routine tire rotation/inspection! More

Was able to get an appointment the same day I called Was able to get an appointment the same day I called and they were quick, efficient, and very helpful! Helped me understand the computer system in m Was able to get an appointment the same day I called and they were quick, efficient, and very helpful! Helped me understand the computer system in my car as well as fixed it in a very timely manner. More

Ashley was very helpful. No high pressure sales. Gave me a good price on my trade in a good price on my trade in More

I needed my oil changed, tires rotated, new wiper blades, and a state inspection. I made my appointment for 1:15. I don’t know if the advisors have too many customers to take care of but I didn’t get out til and a state inspection. I made my appointment for 1:15. I don’t know if the advisors have too many customers to take care of but I didn’t get out til almost 4:00. I could have gone elsewhere faster and probably paid less too. Service like this does not endear me to this service department even though I’ve been using this dealership since 2000. I want to be happy with my service. More

Dealt with different Toyota dealerships before and have not been pleased. This was a different experience though and Daniel Blanco was excellent to deal with!! Got a great deal, quick service and easy to not been pleased. This was a different experience though and Daniel Blanco was excellent to deal with!! Got a great deal, quick service and easy to do business with. More

I’ve been buying Toyota’s and using the service department at Toyota of Fort Worth for almost 20 years and they have taken excellent care of me and my vehicles department at Toyota of Fort Worth for almost 20 years and they have taken excellent care of me and my vehicles More

Complimentary Car Wash is no longer offered. Maintenance message was not reset. No longer the best message was not reset. No longer the best More

Serviced quickly as promised. Would have been nice for Toyota to wash car. $22 random charge for shop supplies hidden in the invoice? Please state up front that there is a supply fee or include the f Toyota to wash car. $22 random charge for shop supplies hidden in the invoice? Please state up front that there is a supply fee or include the fee in the quoted price. Be up front. More

Staff (from all departments) were very nice and polite. It took a little longer to get my vehicle ready, but I had added an additional request when I dropped it off, so it’s not their fault. I will be retu It took a little longer to get my vehicle ready, but I had added an additional request when I dropped it off, so it’s not their fault. I will be returning to this dealership for future service! More