Toyota of Fort Worth
Fort Worth, TX
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Accurate assessment of repair time and cost; Discount coupons applied where available; and, everybody was kind, considerate, and professional. coupons applied where available; and, everybody was kind, considerate, and professional. More
I was in and out as they promised. The waiting room was nice and clean as usual and the coffee was excellent. I’m very satisfied with their service. The place was busy, but organized a The waiting room was nice and clean as usual and the coffee was excellent. I’m very satisfied with their service. The place was busy, but organized and I’m a happy customer. Thank you Toyota of Fortworth. More
First oil change on new engine. Service advisor heard my concerns about checking for small metal bits. Said the look and inspected with magnet but found none. Service advisor heard my concerns about checking for small metal bits. Said the look and inspected with magnet but found none. More
Customer svc good, however, they consistently lie about follow-up/status callbacks. I am on my 3rd toyota that I've had serviced here, and every time, I have had to call about status, and each time without follow-up/status callbacks. I am on my 3rd toyota that I've had serviced here, and every time, I have had to call about status, and each time without fail, they claim to have called and left voice-mail. Wrong. I have a cellphone capable of showing missed calls, voice-mail alerts, etc. Not once have I had missed calls or anything, yet it is the company line. Shame on them More