Toyota of Fort Walton Beach

Both Marissa and Trent were extremely helpful! They answered all my questions and even the crazy ones. The best was that they made the actual day of the purchase incredibly easy! answered all my questions and even the crazy ones. The best was that they made the actual day of the purchase incredibly easy! More

J. Paul was very helpful and informative. He was very patient in my decision to trade in my camry for a highlander. He allowed me to take my time in making my decision and was not pushy. When I was rea patient in my decision to trade in my camry for a highlander. He allowed me to take my time in making my decision and was not pushy. When I was ready to trade in my car he got me into the right highlander. I will definitely recommend him to anyone who is looking to buy a car. Great experience! More

All as described, very quick and easy to arrange via internet. Being met at the airport in my new car, with a fresh pizza and the dealer stayed open late to make this happen. What else can one say? internet. Being met at the airport in my new car, with a fresh pizza and the dealer stayed open late to make this happen. What else can one say? More

We had a horrible experience at a Pensacola dealership and decided to drive to FWB. From my first phone call through our drive off the lot on my new car it was a great experience and we will drive back to and decided to drive to FWB. From my first phone call through our drive off the lot on my new car it was a great experience and we will drive back to FWB when it is time to replace my husbands truck. More

Chris, is why we go to Toyota.... makes us feel like we are at home with family.... just looking for our daughters car or just looking he take the time to make us feel welcome ... This is also why we bring are at home with family.... just looking for our daughters car or just looking he take the time to make us feel welcome ... This is also why we bring our vehicle back for service to your place... I see why It's call Quality Toyota.... Thank you very much, the Garza Family More

The majority of my time was spent dealing with Heather Davis, but on the day that I went in to test drive the Prius, Heather was not available and I began dealing with Michelle. From that point I was in c Davis, but on the day that I went in to test drive the Prius, Heather was not available and I began dealing with Michelle. From that point I was in contact with both of them, while I waited for my insurance to finish filing my claim. Once I got my check, my car that I had wanted had come in and Michelle and I sat down to discuss the price. More

Great job over all, but room for a little improvement. When we came in after 5 hours, the cashier had to go in the back, and confirm that one of the recalls had been completed. This could've (should've) When we came in after 5 hours, the cashier had to go in the back, and confirm that one of the recalls had been completed. This could've (should've) been taken care of before we were at the counter. Also, we were not called when the car was ready, he may have written the number wrong. This leave room for improvement. But, overall, OK. Steve McMichael More

The staff was extremely friendly and helpful through the entire process. Went above and beyond to ensure I was given a great deal and happy with the experience. entire process. Went above and beyond to ensure I was given a great deal and happy with the experience. More

We received prompt service from Steve Tucker as soon as my husband and I got out of the car. Steve answered any questions we had, listened to our needs and wants, and helped us narrow down our choices down my husband and I got out of the car. Steve answered any questions we had, listened to our needs and wants, and helped us narrow down our choices down to the best deal that we could get. As soon as we made a decision on the Camry, the paperwork process was not as long and was more efficient compared to past experiences with other dealers. We will definitely recommend Quality Imports to friends and family and will be back for all future purchases! Thank you so much to Steve and other Quality Imports staff for the great service! More

1hr and 45 minutes to get oil changed. I finally asked service person how long it was going to take and he replied that it was finished and waiting on me. very unfriendly and seemingly had no desire to h service person how long it was going to take and he replied that it was finished and waiting on me. very unfriendly and seemingly had no desire to help. If this is the kind of service I can expect I won,t return to this dealer. Sorry for being so critical but someone needs to know so they can improve. I wish I could have given a better report. More