Toyota of Fort Walton Beach

I enjoy doing business with Quality Toyota because they always recognize me and call me by name. The sales team is exceptional because they are willing to work with me for me to get the best price. always recognize me and call me by name. The sales team is exceptional because they are willing to work with me for me to get the best price. More

First off whoever I dealt with was rude and not understanding. Then just to get my truck diognosed; which is something autozone could have done for free they charged me $100. understanding. Then just to get my truck diognosed; which is something autozone could have done for free they charged me $100. More

We had quite an extensive list of items that needed to be done to our truck to ready it for an upcoming 2 month trip to the desert. Jason was great to work with- kept us informed during the whole process, ev done to our truck to ready it for an upcoming 2 month trip to the desert. Jason was great to work with- kept us informed during the whole process, even finding us a coupon in our glove box that we had forgotten about!! Service was great- only gave the price a "good" because well... it's always hard to cough over that much money... even for a job well done! :) More

First, I was given an appointment. Even though there was some initial wait time, I was happy with the timely manner in which my car was received for service. While I waited for my car to be returned to me, some initial wait time, I was happy with the timely manner in which my car was received for service. While I waited for my car to be returned to me, I enjoyed a lunch of grilled hamburgers, beans, chips, and a drink. Thank you for making my experience enjoyable. I was in and out of there in about 1 and 1/2 hours. More

I contacted Ms. Marisa Healy after viewing a vehicle I was interested in online. She immediately did a personal visual inspection of the vehicle inside and out providing me with an in-depth description o was interested in online. She immediately did a personal visual inspection of the vehicle inside and out providing me with an in-depth description of each area of the vehicle as she inspected it as if she were my eyes. She gave me her assessment, I expressed my sincere interest and told her I would arrive to inspect and possibly purchase the vehicle. I arrived later than expected due to heavy traffic, and Marisa was at lunch. I was assisted by Johnny Mendez, who was extremely friendly and helpful, and not at all pushy. The vehicle was everything Marisa had said, and more. The price was a great deal for me and I purchased the vehicle, which brought me to Brandon Sweet to finalize the financials. Brandon was equally personable and professional. All three individuals whom I dealt with were excellent customer service representatives and made the entire experience smooth and as easy as could be expected. Marisa came out to meet me upon her return from lunch and introduced herself. All in all, I would most highly recommend Quality Imports as a must for any potential car buyer, and will most definitely return for any car buying experience in my future. In addition to getting a great deal on my vehicle, I would return solely based upon the treatment I received from Marisa, Johnny and Brandon. Great experience, professional and courteous customer service, and a great vehicle at a great price. Thank you, Marisa, Johnny and Brandon. I am sure our paths will cross again! More

I have been using Jason Mickey for years. He is honest and friendly. This is most important to me and is why I have bought 4 toyota's. and friendly. This is most important to me and is why I have bought 4 toyota's. More

Trent Meyers did an amazing job! I have a very challenging schedule and from day one he did everything possible to accommodate me. I was very nervous about my first car purchase and he made sure I challenging schedule and from day one he did everything possible to accommodate me. I was very nervous about my first car purchase and he made sure I was comfortable through the entire process. I will most definitely tell everyone I know to stop by and see him. Great guy!! More

Steve was very knowledgeable of the Toyota vehicles and went out of his way to assist us in finding a vehicle to fit our needs. He also went over financing options with us to determine the best savings fo went out of his way to assist us in finding a vehicle to fit our needs. He also went over financing options with us to determine the best savings for us. Your staff is always friendly and courteous. This is our second new vehicle purchase from Quality Imports. We would recommend your dealership to anyone looking to buy a new or used vehicle. More

Upon arrival, we were greeted by Armando and asked if someone was assisting us, to which we replied, "no". Armando then proceeded to assist us in pursuing our new vehicle. We had a specific vehicle and someone was assisting us, to which we replied, "no". Armando then proceeded to assist us in pursuing our new vehicle. We had a specific vehicle and price in mind prior to our arrival, and the dealership and Armando worked with us to get what we wanted at a price everyone could agree on. The vehicle we wanted was not on the lot, but the dealership was able to locate/order the vehicle we wanted in a short amount of time. The vehicle was located and delivered much quicker than we had anticipated. More

The Service staff acted in a professional and courteous manner, from the initiation of my call for a service appointment to the deliver of my vehicle the process was handled in any efficient manner. I fel manner, from the initiation of my call for a service appointment to the deliver of my vehicle the process was handled in any efficient manner. I felt confident that Jason was answering all my questions and Jason also made every attempt to accommodate my requests to the best of his abilities. Why have I provided such a rating, based on the statement above, I feel confident not only in continuing my relationship with Quality Toyota, but confident that when I recommend Quality Toyota to others for service or sales that I will not receive any other feedback other than a positive one. More