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Toyota of Fort Walton Beach

Fort Walton Beach, FL

2.5
532 Reviews

1006 N. Beal Parkway

Fort Walton Beach, FL

32547

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Showing 532 reviews

March 20, 2014

The attitude at this Toyota dealership is that they are better than we are, and they don't need our business. The service assistant manager, Carlos Eribez was not present to meet me when I dropped off th More

by rmckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Eribez
March 19, 2014

My daughter is in Destin for spring break and had a minor accident in my 4Runner...they took care of me here (in OKC) and her there in Florida and we couldn't be happier. They fixed her up (broken tail ligh More

by okcgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

We are so happy that you and your daughter had a great experience here at Quality Imports. We're always happy to accommodate you all. We're always here to help.

March 18, 2014

Personal thanks to Barbara Higginbotham for making my service visit an enjoyable experience. She kept me informed throughout the morning on the status of my vehicle being serviced and the parts and serv More

by Nate_Ching
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Higginbotham (Toyota Service Advisor)
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

We're so happy to hear that Barbara Higginbotham was able to help. She's been here for years and is a valuable asset to our company. We look forward to seeing you soon.

March 16, 2014

Waiting 2 hrs and 20 minutes for an oil change is expecting too much from a customer that had an appointment. The staff was very friendly More

by msulliv6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Schultz
March 15, 2014

5,000 mile service that was required. Very please with my expirance! The staff was very friendly and woulf recommend my friends and family Anytime! More

by engels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hinnant
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

We are so happy to hear you had a great experience with us. Thanks for your business. We look forward to seeing you again.

March 14, 2014

I stopped by and asked if someone could just listen to my vehicle. I was helped immediately at the desk and referred to Darwin, who graciously immediately attended to me by having me start the car. He said More

by mykesayssold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

Thank you for taking the time to give us this feedback. We are so glad that you had a good experience. Darwin Grubbs is a great service advisor. We are glad you were quickly accommodated. We look forward to seeing you soon.

March 13, 2014

Brandon was an excellent salesperson and knows your product and the market. His expertise seems to be in the mechanical features and understood my questions and relevance to a buying decision. He is More

by ddalenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A, Brandon Miller
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

Thanks for the wonderful review. Brandon is a great salesperson and Steve an integral part of our service team. We look forward to hearing from you again.

March 12, 2014

Gary did a great job assisting my daughter with her vehicle. We came in from Virginia, he was able to get us in and out in no time. He took the time to explain the issue to her. More

by Heidi Jerakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Reynolds
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

Thanks for taking the time to give us feedback. We are glad to hear that Gary did a great job. Thanks again for your business.

March 11, 2014

I don't like visiting dealerships to purchase a vehicle, ti make me ill. I went in with the idea that I would be hounded and pressured into a deal that I did not want. This was not the case; Mr P More

by Woodup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hunnicutt
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

Thank you for taking the time to provide feedback. We are so glad to hear you had a good buying experience here at Quality Imports. Thanks again for the business.

March 11, 2014

Everyone I encountered was friendly and courteous. The service on my vehicle was finished quickly and my questions were answered. I appreciated being able to have my car cleaned and waxed after service as More

by DeborahNeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott
Mar 20, 2014 -

Toyota of Fort Walton Beach responded

Thanks for the great review. We are so happy to hear that you had a great experience here at Quality Imports. We look forward to seeing you again sometime.

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