
Toyota of Fort Walton Beach
Fort Walton Beach, FL
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Clearshield Install The team at Quality Imports did a great job of installing the Clearshield on my Scion FRS. They greeted me at my appointment time and set me up with The team at Quality Imports did a great job of installing the Clearshield on my Scion FRS. They greeted me at my appointment time and set me up with a rental car for the day to use while they did the installation. No Fuss and No hassle and a free rental for the day. You can't beat that. Thanks Quality Imports, you know how to treat your customers right. More
Picky owner extremely pleased We came to Quality while on the verge of purchasing a 2014 Nissan Pathfinder (we literally had one located, priced, and were just making the final dec We came to Quality while on the verge of purchasing a 2014 Nissan Pathfinder (we literally had one located, priced, and were just making the final decision!). We were looking for a vehicle my wife wouldn't have to "settle for" rather than be elated to drive. We didn't know for sure what we wanted, so we just test drove a couple of pickups, and of course, the Forerunner. Armando was very patient with us, understanding the situation. When we communicated to him we liked the Forerunner, but disliked the interior and exterior color, he went to work locating the Forerunner that met every detail of my wife's desire. Once we had that, we began the pricing process, and after arriving at a very fair price, we took the plunge, agreeing to buy the vehicle. As promised, Quality delivered the exact vehicle promised, at the price promised. We signed the paperwork, thanked Armando for the patience he took helping us find exactly what we wanted, and now are the happy owners of a vehicle my wife loves to drive. She wasted no time posting her happiness on Facebook to her many friends! We can't thank Armando enough for being the kind of salesman who genuinely wanted to HELP the customer rather than "just make a sale." More
Not sure what this means Barbara is always pleasant, knowledgable, and professional. I will always request her as my service provider. However, all these surveys after each Barbara is always pleasant, knowledgable, and professional. I will always request her as my service provider. However, all these surveys after each service (which I get often because I drive a lot for work) are annoying :) More
Great service Barbara went well beyond my expectations to make my service experience a great one. She and Marian Owens were fantastic and deserve many thanks for t Barbara went well beyond my expectations to make my service experience a great one. She and Marian Owens were fantastic and deserve many thanks for their help. More
2014 Toyota Tacoma I was able to get the exact pick-up that I requested by ordering it through the dealership. When I received it, I found it to be everything that I co I was able to get the exact pick-up that I requested by ordering it through the dealership. When I received it, I found it to be everything that I could have expected. I'm considering buying another Toyota from Quality Imports. Michelle Makita and Justin Bendickson were especially helpful! Thanks. More
Service Provided I am a long-time customer at Quality Imports and the service has always been outstanding. The staff is very professional and most helpful. I could not I am a long-time customer at Quality Imports and the service has always been outstanding. The staff is very professional and most helpful. I could not ask for better care. Many thanks. More
Great Experience I have to say that the experience I had at the Quality Imports service department was great. I arrived a little early but they took my truck in very q I have to say that the experience I had at the Quality Imports service department was great. I arrived a little early but they took my truck in very quickly Barbara was very friendly and great to work with. My oil change was done in less than an hour and that's what I call service. When my service was done Barbara explained the service to me and made sure I was satisfied. The overall experience was outstanding from the service department to the checkout counter. Thanks More
I don't know I was disappointed that you have discontinued the ethanol service. The damage to the engine was discussed at the new owners meeting and we were encou I was disappointed that you have discontinued the ethanol service. The damage to the engine was discussed at the new owners meeting and we were encouraged to use the additive. More
service and installation of splash guards Darwin Grubs did a great job as he always does.Marisia Healey also helped the parts department help me correctly. thanks again Berney Benham customer Darwin Grubs did a great job as he always does.Marisia Healey also helped the parts department help me correctly. thanks again Berney Benham customer More
Thanks for Renewing our Faith in Dealerships and Salespeople We were upfront with Debbie about our needs and wants from the beginning, and she delivered. She was equally upfront with us, and we felt like our dea We were upfront with Debbie about our needs and wants from the beginning, and she delivered. She was equally upfront with us, and we felt like our deal was seamless. Debbie made the transaction personal, and we enjoyed talking with her. I would recommend Quality Toyota, and Debbie specifically, to friends or family looking to purchase. We had a bad car-buying experience in the past, and Debbie helped to break the "car salesman" sterotype that we grew to believe was true. She is a professional saleswoman who knows how to balance the delicate relationship between potential car-buyers and dealerships. Thanks again! More