Toyota of Fort Walton Beach

Good service The staff are always very friendly and helpful. Everything is handled very professionally and with speed. Steve is the best--very courteous and acco The staff are always very friendly and helpful. Everything is handled very professionally and with speed. Steve is the best--very courteous and accommodating to all customers. More

Repair of two recall issues It takes me almost an hour--on a good day--to get from my home to the dealership in FWB. Add to that a 4-hour repair stint--and then another hour hom It takes me almost an hour--on a good day--to get from my home to the dealership in FWB. Add to that a 4-hour repair stint--and then another hour home--and I have spent the better part of daylight hours in service to an automobile. I cannot fault the dealership: the people at Quality Imports are, to a person, friendly, attentive, informative. While I was told it would likely take three hours (and it turned into four), I had adequate materials with me to keep myself occupied, and once you're in for three, four is no big deal. What I would like to see is some recompense from Toyota! This is the second time I've had to sit around while a slew of recalls were addressed. Sure, it's great the stuff is getting fixed, but what ELSE could they do for me? (Something that would make a two-hour round trip worth it!) More

Great work as always I've done business at Quality Imports before from Mercedes side. First time with Toyota, and the great reception, service, attitude and overall exper I've done business at Quality Imports before from Mercedes side. First time with Toyota, and the great reception, service, attitude and overall experience is the same as I've experienced in the past....excellent! More

Great Service Elliott Gentry is my service advisor and he's always so friendly and helpful. I'm very please with the service department. Thank you for doing such a Elliott Gentry is my service advisor and he's always so friendly and helpful. I'm very please with the service department. Thank you for doing such a great job. More

Service center at Toyota dealership My experience here was great! My advisor was very helpful and excellent at communicating with me about my vehicle. I will be visiting this service c My experience here was great! My advisor was very helpful and excellent at communicating with me about my vehicle. I will be visiting this service center for future vehicle service needs. More

Well Done! First time for Service at this location. Easy appointment process, clean appearance overall of facility. Prompt Greeting and Walk Around of vehicle. First time for Service at this location. Easy appointment process, clean appearance overall of facility. Prompt Greeting and Walk Around of vehicle. Easy Paperwork Process and discussion about service about to be completed. Above Average Communication and Updates on status of vehicle by brand new Service Advisor. All Service performed as discussed in an appropriate time frame... Keep it up... Thank you for a great experience Gino !!! More

Good job! I took my 2005 Prius in for the 100,000 mile tune up. Everyone there is always great. Barbara has worked with me for years now as my rep. She is I took my 2005 Prius in for the 100,000 mile tune up. Everyone there is always great. Barbara has worked with me for years now as my rep. She is always friendly and remembers that I'm on a limited budget - she always helps out as much as possible. Thanks so much. More

Outstanding, friendly, timely, and excellent results. Steve Hinnant is the best. His courteous, informative disposition makes my service visits very pleasant. This is important to me and is a big reason Steve Hinnant is the best. His courteous, informative disposition makes my service visits very pleasant. This is important to me and is a big reason why I have purchaged several new cars from you. Steve always fills in all the details about my car and visit and makes himself available to answer questions or concerns. More

Came without appt, done in just over an hour, great! Got there at 9:25 on a Saturday without an appointment. Was checked in by 9:45. They were very busy, but worked me in and I was done by 10:55. I was v Got there at 9:25 on a Saturday without an appointment. Was checked in by 9:45. They were very busy, but worked me in and I was done by 10:55. I was very pleased! Thanks and great job! More

We enjoyed our experience with the Service Dept and Sales Our over all experience was excellent!!! Will purchase a Toyota with Quality Imports in the future. We went in just to look and left with a new Toyo Our over all experience was excellent!!! Will purchase a Toyota with Quality Imports in the future. We went in just to look and left with a new Toyota Corolla. More