Toyota of Fayetteville
Fayetteville, AR
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Ask for Tony and Doug...the best! I began searching for a new car about 18 months before I was ready to decide. Tony introduced himself the first visit. Over the next 18 months Tony c I began searching for a new car about 18 months before I was ready to decide. Tony introduced himself the first visit. Over the next 18 months Tony contacted me about every 3-4 months just to check in. Eventually I decided on a Sienna SE with the performance package. During the order, Doug explained the various options, costs, discounts, financing, and the final price. I agreed and ordered the car. It took some time to build, and Tony kept me informed every step of the way. When the car finally arrived, it had been built exactly to my preferences...no surprises. Doug motivated me to close the deal quickly. I never felt pressured. Both Tony and Doug really knew their product and answered all of my questions. This is the most money I've ever spent on a vehicle and I am very, very pleased. More
Disappointed We were sold a vehicle under the premise that we would receive a balloon loan "smart buy" after agreeing to terms AND taking our belongings out of our We were sold a vehicle under the premise that we would receive a balloon loan "smart buy" after agreeing to terms AND taking our belongings out of our trade in and transferring tag to our new car, we were told (by financing) that we would lose all equity on our trade in if we chose the "smart buy." At that point we were given no option to renegotiate the price, since our monthly payment is $100 more than expected. All of this is after sitting around the dealership for over 4 hours. Since we have reached out to our salesman and asked for simple tasks to assist us in closing our trade in deal. Now that he has our money he is unwilling to help us. It never fails that every time we deal with the sales department, we end up having to redo paperwork due to an error on their part. Good job, James, you have our money and you got us again. More
Great Deal! From the moment I met with Ethan B. it was apparent that he wanted my business. Ethan is respectful and helpful. He showed knowledge in the vehicle From the moment I met with Ethan B. it was apparent that he wanted my business. Ethan is respectful and helpful. He showed knowledge in the vehicle I was looking at even pointing out things I would not of noticed right off hand. Ethan knew I was looking at Ford and Nissan and he never once criticized those vehicles in fact he would redirect with something great about the truck I was interested it at his dealership. Ethan was persistent but not pushy. The atmosphere at Toyota was a much better atmosphere than a previous dealership I worked with and stayed with for 4 years for all my service needs. I also had the pleasure of meeting Caleb and Doug the sales managers both Caleb and Doug were very respectable and willing to help in any way they could. I ended up working with Doug on the day that I bought my truck. Let's just say that Doug is in the business of keeping business at Fayetteville Auto Park. All in all it was a great experience. More
a deal i could'nt turn down i had a 2015 ruby red SXE camry that i really did love and was not in the market for a new car, but i really had been thinking about looking at the ne i had a 2015 ruby red SXE camry that i really did love and was not in the market for a new car, but i really had been thinking about looking at the new models to just see how they differed. i received a text from ethan bagwell asking about my car and how i liked it. he proceeded to invited me to come see the 2017's. we texted back and forth most of the day and i decided to take a look at what he had to offer. he ended up finding me a 2017 XSE and the same color (which i wanted). between him and the sales mgr they did offer me a deal i couldnt turn down and i am so glad to be driving a 2017. it drives like its on a cloud; one of the main things i really like are the JBL speakers in the car. i have purchased my last three cars at toyota of fayetteville. i HIGHLY recommend this dealership and one CRACKER-JACK salesman, Ethan Bagwell. i have several cards to pass out to anyone that likes my car. thanks again Ethan. More
Professional and courteous We have purchased 2 vehicles from this dealership in the last 6 months. Rick Rockwell was the sales consultant for both purchases. He was easy to wo We have purchased 2 vehicles from this dealership in the last 6 months. Rick Rockwell was the sales consultant for both purchases. He was easy to work with and was not a high pressure salesman. My husband changed his mind several times and Rick just went with the flow of things, always professional and courteous. More
Purchased 2016 Toyota 4Runner SR5 Great customer service. Great experience overall. Very clean facility. Dealership has a large inventory and staff are willing to get you what you want Great customer service. Great experience overall. Very clean facility. Dealership has a large inventory and staff are willing to get you what you want if they do not have in stock. More
The purchase of my Toyota Rav 4 Rick Rockwell did an amazing job showing me all of the new buttons in my new car that I was surprised with. He did a great job helping my grandparents Rick Rockwell did an amazing job showing me all of the new buttons in my new car that I was surprised with. He did a great job helping my grandparents to surprise me. I'm so excited! More
Purchase of our granddaughters RAV4 Rick was awesome in helping us find the perfect car for our granddaughter. He was knowledgeable on all cars we looked at. He was so nice our exper Rick was awesome in helping us find the perfect car for our granddaughter. He was knowledgeable on all cars we looked at. He was so nice our experience couldn't have been better. If you need a car be sure to ask for Rick Rockwell. He is the best! More
Deal word customer and salesperson want to hear Sales experience started on the internet. Did my research and submitted it, shortly after Brandi ( sales ) contacted me. She was professional and att Sales experience started on the internet. Did my research and submitted it, shortly after Brandi ( sales ) contacted me. She was professional and attentive till sale was complete. Brandi helped me and wife with programing the technical systems on the vehicle, which I needed ( old school ) . More
Excellent Customer Service Our salesmen Jacob and Doug were phenomenal.They had patients like Jobe with me. They provided excellent customer service. I highly recommend these tw Our salesmen Jacob and Doug were phenomenal.They had patients like Jobe with me. They provided excellent customer service. I highly recommend these two guys. More