Toyota of Fayetteville

Upside down no more! I was upside down from two vehicles carrying over about $6000 in negative equity. I looked and looked for a good reliable vehicle to have for years be I was upside down from two vehicles carrying over about $6000 in negative equity. I looked and looked for a good reliable vehicle to have for years because I thought that was going to be the only way out. I came across a 2016 Rav 4 but didn't like any of the colors on the lot. After talking with Kevin (my sales person) and Doug (my sales manager), I found out my payment was going to be right at what I wanted it to be and my interest rate was so LOW! So they looked all over their region and found me the perfect blue Rav that I wanted so bad. They drove to Dallas and had it back that day! The best part, at 2 years of having the Rav 4 I will break even with no negative to carry over and be able to get another car or at 3 years be ahead! They are such a wonderful crew that can get the deals done and remember you when you get your car serviced. More

Dan G. Is a Rock Star!! Dan knows the Toyota truck line, top notch experience from the first to last conversation. He truly made the difference for me. No doubt my next fam Dan knows the Toyota truck line, top notch experience from the first to last conversation. He truly made the difference for me. No doubt my next family purchase will be from Dan. More

Great Overall Experience!! Austin Brown was our salesman. He was very efficient. We had ordered our 2017 Toyota Highlander and it was still on the assembly line. Austin contacte Austin Brown was our salesman. He was very efficient. We had ordered our 2017 Toyota Highlander and it was still on the assembly line. Austin contacted us every week or so to let us know the progress of our order. Doug Steele was also a very influential reason why we purchased at Toyota of Fayetteville. More

BEST DEALERSHIP AROUND! We ordered a new 2017 Highlander Limited Platinum from Toyota of Fayetteville. We shopped around and they gave us the best deal! The car had everythi We ordered a new 2017 Highlander Limited Platinum from Toyota of Fayetteville. We shopped around and they gave us the best deal! The car had everything on it as promised. Our salesman, Terry Cunningham, was very informative and the best! He took the time to explain all the details of our new Highlander. We feel like he went way beyond the norm to make sure we understood how to use all the features of our new vehicle. He also explained that he was there for any questions that might come up and to call any time. Check out Toyota of Fayetteville before buying a new or used vehicle! Ask for Terry! More

Rick Rockwell - Customer Service At Its Best I met Rick several months ago when I was having my 2004 Tundra serviced at Toyota of Fayetteville. I was not ready to buy a new vehicle at the time, I met Rick several months ago when I was having my 2004 Tundra serviced at Toyota of Fayetteville. I was not ready to buy a new vehicle at the time, but Rick took the time to get to know me. Over the next few months he would occasionally send me pictures of new vehicles that arrived at the dealership. He never was pushy or over aggressive. It was nice to know that he had not forgot about me. When I was ready to look more seriously, Rick was ready to help. He was patient as I looked over several vehicles and he gave me great advice. During the negotiation phase of the sale he was there through the process to help me. I have been a loyal customer at this dealership since it first opened up in Fayetteville. I have purchased several cars for myself and for my family and have worked with several sales and service managers through the years. Rick is definitely one of the BEST I have worked with. I also need to acknowledge Ed Dale in the Parts Dept. He has been there for several years and has done a wonderful job helping me keep my 2004 Tundra equipped and running with Toyota parts. It is folks like Rick and Ed who make this dealership an AWESOME place to do business. They are professional representatives of Toyota and of the dealership. If you are ever in the market for a vehicle I highly recommend you give Rick Rockwell a call, and if you ever need any Toyota parts you need to give Ed Dale a call they are the BEST! More

Entire experience was delightful The dealership was clean and comfortable. Rick was kind and a pleasure to work with. I will recommend Toyota of Fayetteville and Rick Rockwell to all The dealership was clean and comfortable. Rick was kind and a pleasure to work with. I will recommend Toyota of Fayetteville and Rick Rockwell to all of my friends. More

Ask for Tony and Doug...the best! I began searching for a new car about 18 months before I was ready to decide. Tony introduced himself the first visit. Over the next 18 months Tony c I began searching for a new car about 18 months before I was ready to decide. Tony introduced himself the first visit. Over the next 18 months Tony contacted me about every 3-4 months just to check in. Eventually I decided on a Sienna SE with the performance package. During the order, Doug explained the various options, costs, discounts, financing, and the final price. I agreed and ordered the car. It took some time to build, and Tony kept me informed every step of the way. When the car finally arrived, it had been built exactly to my preferences...no surprises. Doug motivated me to close the deal quickly. I never felt pressured. Both Tony and Doug really knew their product and answered all of my questions. This is the most money I've ever spent on a vehicle and I am very, very pleased. More

Great Deal! From the moment I met with Ethan B. it was apparent that he wanted my business. Ethan is respectful and helpful. He showed knowledge in the vehicle From the moment I met with Ethan B. it was apparent that he wanted my business. Ethan is respectful and helpful. He showed knowledge in the vehicle I was looking at even pointing out things I would not of noticed right off hand. Ethan knew I was looking at Ford and Nissan and he never once criticized those vehicles in fact he would redirect with something great about the truck I was interested it at his dealership. Ethan was persistent but not pushy. The atmosphere at Toyota was a much better atmosphere than a previous dealership I worked with and stayed with for 4 years for all my service needs. I also had the pleasure of meeting Caleb and Doug the sales managers both Caleb and Doug were very respectable and willing to help in any way they could. I ended up working with Doug on the day that I bought my truck. Let's just say that Doug is in the business of keeping business at Fayetteville Auto Park. All in all it was a great experience. More