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Toyota of Fayetteville

Fayetteville, AR

4.8
414 Reviews

1352 W Showroom Dr

Fayetteville, AR

72704

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Showing 414 reviews

June 23, 2020

Always a good experience with the service department! Work is always done when promised if not earlier. There is a dealer closer to my house but I prefer Toyota of Fayetteville. More

by Shelley V
Recommend Dealer
Yes
Employees Worked With
Anthony Reed in Service = 5 stars!
Jun 24, 2020 -

Toyota of Fayetteville responded

Shelley, thank you for taking the time to share your good service experience with Anthony! It was our pleasure to work with you. We'd love to work with you again in the future.

June 18, 2020

Have always been treated very well, both in sales and service departments. The salesmen are not high pressure; only selling as much car as you need. The service reps keep you informed as to the status of More

by Cogor
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Jordan Archer, Doug Henslee
Jun 19, 2020 -

Toyota of Fayetteville responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 12, 2020

Very accommodating and efficient service appointment, given all the challenges with the COVID mess. As usual, customer waiting area clean, comfortable, and adequate supply of refreshments. More

by TRW
Recommend Dealer
Yes
Employees Worked With
Joe Reynolds
Jun 13, 2020 -

Toyota of Fayetteville responded

It is a joy to know of your satisfaction in regards to your recent service experience. We definitely want to do all we can to ensure our employees and customers are safe and well taken care of. If there is anything else we can do, please let our team members know!

May 31, 2020

Repaired my flat tire on a Saturday. Job was completed in time promised. Waiting room was clean and pleasant. A free soft drink was provided. More

by vparkerson
Recommend Dealer
Yes
Employees Worked With
Jordan Archer - 5 stars
Jun 01, 2020 -

Toyota of Fayetteville responded

We're glad you were well taken care of. Thank you for your feedback and please have a wonderful day!

May 28, 2020

Joe was very nice and took good care of my Rav 4. 5000 mil Joe was very nice and took good care of my Rav 4. He came out a few times to keep us updated on how much longer it would be. Josh is my regular ser More

by Pak.kitchens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe. I usually have Josh as my service person, he is great, Mike Maynard
May 29, 2020 -

Toyota of Fayetteville responded

Thank you for the great review. We will be sure to thank Joe and Josh for providing you with excellent service. We look forward to working with you again.

May 24, 2020

It was great. They have plenty of waiting room for service customers. They were mindful that I needed to wear a mask. They covered the seats & steering wheel with plastic. I always use them for servi More

by gssparkman
Recommend Dealer
Yes
Employees Worked With
I have only worked with Service and Parts. I didn’t look at name tags so only know them by sight. I’ve worked with most of them and they were all courteous & professional.
May 25, 2020 -

Toyota of Fayetteville responded

Thank you for taking the time to share your outstanding service experience with us! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 23, 2020

Efecient and friendly. Came for 19,000 mile service, they did a very complete check and service and even washed my car. We drive 100 miles one way to Toyota of Fayetteville More

by d.reeves32835
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
May 24, 2020 -

Toyota of Fayetteville responded

Thank you for the amazing review. We are happy to know that you enjoy our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 21, 2020

Great customer service as always. They were able to fix the issue with my vehicle quicker then what was estimated. Also providing me with shuttle service to my office and back. Even in these times of the P More

by Pamelarene
Recommend Dealer
Yes
Employees Worked With
Doug Henslee
May 22, 2020 -

Toyota of Fayetteville responded

Thank you for the five-star review! We love knowing that you received great customer service with us. Please let us know if there is anything else that we can do for you.

May 20, 2020

I really appreciate the way Anthony Checked me in. He listened to what I needed and got it done. So far everything is good. Thank you. More

by Jerry jones
Recommend Dealer
Yes
Employees Worked With
Anthony
May 21, 2020 -

Toyota of Fayetteville responded

Thank you for the great review, Jerry. We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again.

May 15, 2020

service Josh reeves was very helpful got service due timely and thanks for taking me to my office and picking me up . Will us your service next time. More

by allen42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh reeves
May 16, 2020 -

Toyota of Fayetteville responded

Thank you so much for taking the time to share with us your great thoughts about your experience. We are delighted to find that our team members have provided you with an outstanding level of care. If there is anything else we can assist with, please feel free to reach out. We look forward to any future business!

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