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Toyota of Erie
Erie, PA
35 Reviews
Toyota of Erie is part of the Preston Auto Group, one of Western PA and eastern Ohio’s largest automotive groups. With 11 dealerships representing 15 brands in Erie, New Castle, and Sharon, PA and Boardman, OH including 3 Toyota dealerships: Toyota of Erie, Preston Toyota of New Castle, and Toyota of Boardman. The Preston Auto Group employs over 500 associates in the area! The Preston Auto Group was founded in 1989 by Bob Preston and is now run by Bob’s sons Bobby Preston and Kevin Preston.
The Toyota of Erie location was founded by Bobby Preston, Kevin Preston, and business partner Shane Lanigan. Toyota of Erie strives to provide the absolute best car buying and ownership experience you’ve ever had. Our goal is customers for life! That’s why we offer the Toyota of Erie Advantage which includes a FREE Lifetime Engine Warranty, FREE PA State Inspections for Life, FREE Tire Rotations for Life, and so much more!
Our goal is to make car buying easy with our hassle-free car buying process! And with over 500 new Toyotas available, Toyota of Erie strives to provide our customers with a great selection of new Toyota to choose from. Plus check out our great selection of used vehicles and Certified Pre-Owned Toyotas with a 7-year 100,000-mile warranty.
Giving back to the community of utmost importance to Toyota of Erie and the Preston Auto Group. To date, Preston Auto has donated over $2,000,000 to the communities we serve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 35 reviews
April 08, 2025
Wonderful experience working with an experienced work force. Brad Harris our sales associate, was accommodating without putting undo pressure on our potential purchasing decision. We ended up purchasing force. Brad Harris our sales associate, was accommodating without putting undo pressure on our potential purchasing decision. We ended up purchasing a new 2024 Tacoma. The truck hasn’t disappointed, and well worth the money invested. Years of dependability with several safety features was the final selling point. More
by Harry
February 05, 2025
Even though they advertise on the Web, they are unable to make it work and wasted my time. Really to bad, I would recommend that they not bother to have a wide audience if they are unable to handle it make it work and wasted my time. Really to bad, I would recommend that they not bother to have a wide audience if they are unable to handle it More
by Dissatisfied Car Guy
January 13, 2025
Was told months before new car purchase that U would get 650 veterans rebate. On day of purchase,Tom, the salesman said ' Oops, I made a mistake. Was led on by Tom for 4 months up until the day and hour bef 650 veterans rebate. On day of purchase,Tom, the salesman said ' Oops, I made a mistake. Was led on by Tom for 4 months up until the day and hour before purchase that I would receive the best finance rate they had to offer. At signing, they wanted 9.5 percent. Complete bait and switch by this salesman. More
by Larrylantz1950
Employees Worked With
Tom
December 12, 2024
Superior Toyota was great - right up until the ownership changed and it became Toyota of Erie! Now you have to schedule an oil change weeks to months in advance, and actual repairs even further out. Even changed and it became Toyota of Erie! Now you have to schedule an oil change weeks to months in advance, and actual repairs even further out. Even getting parts through the parts department to work on your vehicle yourself is wasted time. I love my vehicle, but every time I have deal with the new dealership I dislike them a little more. More
by Fed Up
Employees Worked With
Service Department scheduling, Parts Department
July 08, 2024
Very dishonest both Brad the salesman and Mike the sales manager they both raised the price of my trade in by $2,000 but behind my back they raised the price of the new vehicle by $2,000/ FYI GET EVERYTHING manager they both raised the price of my trade in by $2,000 but behind my back they raised the price of the new vehicle by $2,000/ FYI GET EVERYTHING IN WRITING DON’T TRUST THEM More
by Mama
Employees Worked With
Mike the sales manager , Brad Harris
February 03, 2024
My 2019 Toyota was in Toyota's shop for 3 days. I was informed that a mechanic of 33 years and others could not find the problem in 3 days. My wife's mechanic came to our house and found the probl I was informed that a mechanic of 33 years and others could not find the problem in 3 days. My wife's mechanic came to our house and found the problem in 10 minutes, It was a max air flow sensor. I am just wondering why Toyota after 3 days couldn't find the problem. They cost me $50. They emptied a full tank of gas , that wasn't the problem. Go figure that a Toyota dealer could fix their own vehicles. For got to mention the part was $132. They charges me $1,000 for their work. I got that back, but they insinuated it my fault. Of course this won't remain here long More
by Skip
Employees Worked With
April 30, 2023
Well emailed about a 4runner. Was interested in trading in my jeep. Couldn't get a response. When I did they didn't want to talk. Didn't want to work on a price. They stopped res Was interested in trading in my jeep. Couldn't get a response. When I did they didn't want to talk. Didn't want to work on a price. They stopped responding all together. Went and spen 41k at a dealer down the road. I won't waste my time with toyota of erie again. More
by John wick
Employees Worked With
September 28, 2022
Sales personell too disrespectful and aggressive with the client. In special “Carl” he almost hit my friend with the phone. Really bad customer service. Never going to thrust this dealer again. client. In special “Carl” he almost hit my friend with the phone. Really bad customer service. Never going to thrust this dealer again. More
by Keishla
Employees Worked With
Carl, Digital AirStrike
