Toyota of El Cajon

Carlos was wonderful to work with. He showed me multiple versions of the truck that I had in mind and then showed me the different options that were available to me. He thoroughly explained the features on versions of the truck that I had in mind and then showed me the different options that were available to me. He thoroughly explained the features on the truck so that i knew what i was getting into. He made this experience memorable. Thank you. More

We had decided on what we wanted already and I found a 2011 Toyota Vanza online that matched the description of what we wanted. I called and Fernando answered to confirm they did have the vehicle I was lo 2011 Toyota Vanza online that matched the description of what we wanted. I called and Fernando answered to confirm they did have the vehicle I was looking for. I drove in around 830PM on a Sunday night and Robert met me to show me the car. I only needed a short test drive since I already knew this is what we wanted. After the drive, we came in to work on the deal. We had to negotiate for about 20-30 minutes to arrive at the same rate another dealer had offered me for the same car in a different color. In the end we reached my target monthly payment. Once in the finance department with Gustav, based on my credit, he then lowered my interest rate by almost 2% on the spot, bringing my payment down even more. In the end, everyone was very friendly and we closed the deal close to midnight on a Sunday, but everyone was positive and nice throughout despite the late hours. Amazing and clean dealership. Very comfortable. Would recommend to anyone else in the market in San Diego for a Toyota. Best of the 5 Toyota dealerships we visited. More

This is our 2nd car from EC. We have moved out of town since we bought our first Camry and have a Toyota dealership less than 2 miles from our new home but once you get great service... it's worth making since we bought our first Camry and have a Toyota dealership less than 2 miles from our new home but once you get great service... it's worth making the drive back to EC. We had called ahead of time to see if EC had the car in stock we wanted. We set up our appointment with Paul, even changing our appt by moving it up by one day, which was no problem. The car was upfront, washed, and ready for us to test drive and make the deal when we got there a day early. Paul was friendly, quick, efficient, and very helpful (even took the time to set up our blue tooth). Ying, from finance, also did a great job! Thank you both! You have continued to make us happy EC Toyota owners! More

Our experience was awesome! Martin and Jose were very friendly and polite. Their patience with our questions was greatly appreciated. Their knowledge was impressive and their customer service skills ma friendly and polite. Their patience with our questions was greatly appreciated. Their knowledge was impressive and their customer service skills made my husband and me feel very comfortable completing the sale. We will definitely recommend Toyota of El Cajon to friends and family. Thank you Martin and Jose! More

Well, Fernando was very friendly and informative. He didnt offer too much info. He waited and was available to answer questions. He was different from all other dealerships we have been to in the past didnt offer too much info. He waited and was available to answer questions. He was different from all other dealerships we have been to in the past six months. He wasnt giving us 20 questions. He let us look at cars and he quickly responded with keys when we wanted to see a car. I appreciated the fact that he read us well. He gave us space, he would always take a few steps back as to let my husband and i talk. We also appreciated the fact that he didnt go on about his personal life and how his kids want cars etc... like every other sales man has done. He just focused on our questions, didnt ask any of us. He was ready to serve quietly and respectfuly. I bought another car from him the next day. Also, i have two more kids 20 yrs old and 18 yrs old and i plan to go back to him and buy two more cars before this year is over. The finance guy was great also. He explained many things to us and he took his time doing it. He was very pleasant. More

I give this rating review because: they treated very I give this rating review because: they treated very excellent, both were very friendly, good attitude toward someone, explained very good with I give this rating review because: they treated very excellent, both were very friendly, good attitude toward someone, explained very good with details, all the information we'd ask was answered by both politely & respectful. I greatly recommend both of Fernando & Anna, because they're both good sales consultant & finance manager. They are really one great team. :) More

WE JUST BOUGHT A CAR LAST SUNDAY RAV4 2011.THE DEAL WE GOT IS GREAT AND THANKS TO FERNANDO AGUINAGA AND THE MANAGERS WE COULD GET THIS DEAL THE SALE PROCESS WAS REALLY FAST BECAUSE USUALLY SUNDAY THE DEA GOT IS GREAT AND THANKS TO FERNANDO AGUINAGA AND THE MANAGERS WE COULD GET THIS DEAL THE SALE PROCESS WAS REALLY FAST BECAUSE USUALLY SUNDAY THE DEALER IS VERY BUSY. BUT WE FINISH THE WHOLE PROCESS IN LESS THAN 3 HOURS. WE ARE VERY HAPPY WITH OUR NEW CAR THANK YOU FERNANDO CALDERON More

The salesman, Paul Petrocco, was very receptive to me and EXTREMELY knowledgeable about the product he was selling. I went to 2 other Toyota dealerships in the area, and none of the sales people at those ot EXTREMELY knowledgeable about the product he was selling. I went to 2 other Toyota dealerships in the area, and none of the sales people at those other dealerships knew what they were talking about, and I even had to announce my presence to get their attention. Not with Paul; he greeted me outside the front door and went right to work. Robert Hans showed me several financing options, and was quick to address my concerns about interest rates, the term of the loan, and the value of my trade-in. I already knew that my truck was on the dealer's lot because their inventory is online, but even if they didn't have it yet, I would have waited for them to get it because Paul was so knowledgeable, and because Robert gave me a deal that was acceptable to me. Ying Pan went over all of the paperwork, answered all of my questions, and made sure I understood everything. This is my 3rd time buying a new vehicle (my 3rd new Toyota truck in 20 years), and the experience I got at Toyota of El Cajon was the best of the 3. Everyone I dealt with at Toyota of El Cajon was very friendly and very detail-oriented. More

Ying Pan and Guillermo Duarte made our purchase incredibly easy and even pleasant. They handled every detail as promised and to the complete satisfaction of my wife and myself. Never have we had incredibly easy and even pleasant. They handled every detail as promised and to the complete satisfaction of my wife and myself. Never have we had a better experience in purchasing a new car. To be specific: 1. The car was delivered as promised, in every respect. 2. Negotiation was easy, honest and fair; we are satisfied. (As recently as three weeks ago we walked out of a BMW dealership checkbook in hand because the purchase of a 5 series BMW was not as we were led to expect - we have purchased five new BMW's since 2002; we are not "push overs".) 3. Ying Pan and Guillermo Duarte made sure we understood the features of the car. 4. They were personable without being obsequious; they were also prompt and professional. I think it is easy to see why we shall return for future purchases. More

I was recommended to this dealership by my mother. She bought her first Toyota from the same sales associate and same dealership. Simeon and Ying were awesome! They made the whole process very comfortable bought her first Toyota from the same sales associate and same dealership. Simeon and Ying were awesome! They made the whole process very comfortable for me. Simeon went far and beyond to make sure I left with a car I liked and could afford. Thank you to the whole Toyota of El Cajon team. More