Toyota of El Cajon
El Cajon, CA
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1,105 Reviews of Toyota of El Cajon
My sister and I visited the Toyota of El Cajon to purchase a Camry for our mother for her birthday. We were given ample time to browse the lot and look around on our own without being pressured by th purchase a Camry for our mother for her birthday. We were given ample time to browse the lot and look around on our own without being pressured by the sales associates. Ryan was extremely helpful and willing to take the time to answer all of our questions and make sure we got the best deal possible. We were on a time crunch and needed to purchase the vehicle that day. Ryan and his manager Dave were very helpful and made sure the purchase process was quick and painless. This has been by far the most wonderful experience we have had purchasing a vehicle! We will definitely return to Toyota of El Cajon in the future, thank you to everyone who helped us! More
I really appreciate the EXCELLENT help at this car dealership. I highly recommend them. They were easy to work with, courteous, convenient, no hassles, no wasting my time, and a very good price on m dealership. I highly recommend them. They were easy to work with, courteous, convenient, no hassles, no wasting my time, and a very good price on my new manual 5-speed Toyota Yaris (which I LOVE). No complaints and I am a very happy customer. I will be back. I have talked with other friends and they, too, think this place is great. Thank you, Jose! More
Omed and Dave helped me get the new car I wanted. I love my new Prius!!!! I got the car I wanted at a great price. Omed and Dave were very helpful, thorough, friendly, caring and professional. I'll defi my new Prius!!!! I got the car I wanted at a great price. Omed and Dave were very helpful, thorough, friendly, caring and professional. I'll definitely refer friends and family to Toyota of El Cajon. VERY pleased. :) Thank you! More
I went to Toyota of El Cajon to get my new car serviced for its 5,000 mile maintenance that Toyota does for free for me for 25,000 miles or 2 years!!!! And kind of expecting to not be treated with great cu for its 5,000 mile maintenance that Toyota does for free for me for 25,000 miles or 2 years!!!! And kind of expecting to not be treated with great customer service cause i am not paying for the service but was proved completely wrong by the super friend and very help full employees especially the service manager that helped me Shawn Bray!! I felt comfortable leaving my new car in his hands and when i got it back they had even washed it for me!!! I will only go here to get my car serviced and hopfully if i dont get to have the super nice service manager Shawn help me whoever does help me will be just as great and make me feel as comfotable as he did. More
Omed was awesome he helped us a lot and if we had any question he would make sure they were answered. He made sure we were happy with they car before we left the dealership. question he would make sure they were answered. He made sure we were happy with they car before we left the dealership. More
We bought a Prius 2 with up grades and got a great price along with friendly, low pressure customer service. I would recommend if you are looking for a toyota you visit this dealership along with friendly, low pressure customer service. I would recommend if you are looking for a toyota you visit this dealership More
I have been to 3 other dealers in SD over the past several years and have walked away because of the high pressure job from their salesmen. We knew what we wanted to look at and came into Toyota of E several years and have walked away because of the high pressure job from their salesmen. We knew what we wanted to look at and came into Toyota of El Cajon rather defensively because of the experience we had the day before. We were in for a pleasant surprise. I had called the day before to ask about the truck we were looking for, so when I called today and said I'd be in in 30 mintues, it was sitting out front waiting for us to test drive. Ryan met us and without a lot of chit chat, took us out on a test drive. He calmly answered all our questions as we were driving. As we were signing papers, Ryan took them back to have the manager sign off, only to find out that there was a major problem. The truck had been mismarked. By a LOT. The manager was unable to authorize the sale or get ahold of the owners to find out what to do, so they promised us they would put the truck in the back, and call us as soon as they had spoken with the owners. Ryan made sure no one else could show it. Ryan called us with the good news the next day that the owners had the integrity to keep their word on the truck, even though they lost quite a bit of money on the deal. During the entire process we never felt any pressure, but rather the opposite - that they were going to do their best to try to make this work. Having a salesperson who we felt was working for our benefit even though he was now not going to make any commission, and owners that stood behind their word, gave us confidence that we were dealing with a car dealership where integrity and honesty were part of their mission -not just making money Thank you so much, Toyota of El Cajon. You will be our 'go to' car dealer from now on. We won't even have to go through the pain of searching other dealerships. When we want a car, or need parts or service, we will be here even though it is not the closest dealer in town! You are a 5 in our book for the obvious reasons listed above! More
I came in hopes of looking for a trade in on my Dodge Magnum as it was time for me to down size... and I must say that Omed made the entire experience very welcoming. He even made my daugheer feel at eas Magnum as it was time for me to down size... and I must say that Omed made the entire experience very welcoming. He even made my daugheer feel at ease which is no easy task I might add. I am giving the ratings of 5 all across the board because I had a much better experience with this car purchase then I did than my last experience with the Honda dealership in Lemon Grove. All of the staff @ Toyota have amazing customer service skills. Thanks Guys.. Alice Beans More
Everybody was very courteous. Even when they were busy, they make sure you're all right. There is also a giant wooden ship for kids to play in! Edit: About two weeks after I got the car, it wouldn't sta they make sure you're all right. There is also a giant wooden ship for kids to play in! Edit: About two weeks after I got the car, it wouldn't start anymore, and I ended up having to tow the car back to my apartment. We went back to Toyota of El Cajon, and they offered to try and repair it, free of charge. Ended up just being a loose ground wire that they tightened for us and gave us the car back within a few hours. We had also discovered that there was an incorrect battery installed in the car [battery was too small], so we had bought a new one, and Toyota reimbursed us for the battery AND the tow. Through this, I had spoken with Daniela who was very courteous, very on top of things, and followed up to make sure I received the check. All is well again. More