Toyota of El Cajon

Purchased a new 2015 Prius at a great price! I was driving up to LA to buy a new Prius on a deal that was offered online. I called up Toyota of El Cajon and they took great care of me with the pr I was driving up to LA to buy a new Prius on a deal that was offered online. I called up Toyota of El Cajon and they took great care of me with the price they gave. I turned my car around and headed back to El Cajon for an amazing car buying experience. I bought my car from Vincent and worked with the manager Hiwa Khoshnaw who was a man of his word! I was very impressed by the help everyone offered me in getting setup. It went very quickly and I was off driving my new 2015 Prius. I had bought my 2005 Matrix from Vincent 10 years ago and he has been a man of integrity with the car buying process. My Toyota Matrix has 300,000 miles on it and it is still running great! I just need another car because it is time for my daughter to start driving. Toyota cars are the best especially from Toyota of El Cajon. I have taught school for the Khoshnaw kids through the years and now see them working doing an amazing job at Toyota of El Cajon! Thank you! More

Good feedback It is not often that I get to provide GOOD feedback on a car dealership…today is the day. To start, I should say that I was looking for a Toyota It is not often that I get to provide GOOD feedback on a car dealership…today is the day. To start, I should say that I was looking for a Toyota 4Runner, Trail, Premium, not a vehicle that is found in quantity in San Diego, in fact, there were was only one when I first started my search. Working through United Services Automobile Association (USAA)’s Car Buying Service, there are only three Toyota Dealerships that USAA certifies; Toyota of El Cajon, Toyota of Poway and Toyota of Escondido. Escondido offered the greatest discount, so I went there first and was treated to a very inconvenient and somewhat sloppy “Bait and Switch” routine (Yes, I have described the incident to USAA). Next, and within $200 of the Escondido price, was Toyota of El Cajon, what a different dealership. From the start, I was treated with respect and professionalism. I had done my homework and knew the 4Runner, especially its off-road capabilities. I was on alert for what I expected to be typical salesman “fluff” and was surprised when I got none. My questions were answered with facts, not opinions and when my salesman didn’t know the answer, he said so and promptly found out the answer from their staff of experts. Okay, so they are not feeding me what comes out of the South end of a bull walking North. Now let’s find the specific 4Runner I want. I knew that there were two in Los Angeles and three in Phoenix, but I really didn’t want to drive that far if I could help it. After a thorough search by my salesman and his boss, they found what I was looking for, freshly build…but…in Japan. It was scheduled to arrive in El Cajon in three weeks. They showed me the spec sheet and estimated delivery date. I had a USAA buying Certificate which had a guaranteed price significantly below the MRSP. Right up front, they honored the USAA Certificate and after nearly 4 hours of negotiating and haggling on my part, we agreed on a price. It was so low that I thought “they will never actually sell me the inbound 4Runner for such a low price since the demand is high and supply low on 4Runners. At the last minute, after I wait three weeks, there will be a ‘hidden extra cost’ that they ‘didn’t know about’, assuming that I will simply roll over and pay the extra cost since I waited so long”. I signed no papers and neither did they. They said that I would be notified when the 4Runner came in and they gave me their price work sheet with our agreed upon price. Fast forward almost four weeks (not bad considering it came across the Pacific Ocean) the 4Runner shows up; I am called. With all my mental alarms in high gear, I drove to the Dealership expecting the worst. I was disappointed. My salesman had all the paper work we had agreed upon and the price did not change one lick. All the conditions I had insisted on were met and the 4Runner (nice and shiny) was waiting for me. I even enjoyed going through the finance department for the final sign-off of the paperwork. In a few hours, I was driving home my new 4Runner and I couldn’t have been more pleased. A special thanks to Michael Farhat, Hiwa Knoshnaw (Michael’s boss) and even Jose Gomez (Finance Manager) for their composure, expertise and dedication to keeping me happy and relaxed. When my wife decides it’s time to buy that Prius she wants so bad, guess where we’ll be going… More

Thanks Toyota of El Cajon! I purchased my first car from Toyota of El Cajon 10 years ago and have been going back ever since! Jose Villegas is the best! He took wonderful care I purchased my first car from Toyota of El Cajon 10 years ago and have been going back ever since! Jose Villegas is the best! He took wonderful care of me and my little Rav4 for a decade and he's the reason I purchased another Toyota this fall from Toyota of El Cajon. I worked with Omed and his team and they made the purchase process quick and easy. I was in and out with my new car in just a few hours! And proving he's the best ever, Jose took me on a second test drive with my new 4Runner to make sure I was comfortable with everything. I couldn't ask for more than that! More