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Toyota of El Cajon

El Cajon, CA

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1,105 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,105 Reviews of Toyota of El Cajon

July 10, 2017

Always treated very good. David Anderson is very professional and treats customers like they matter. The service is the best in town. I would recommend them to family and frien More

by danschuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Anderson
Jul 10, 2017 -

Toyota of El Cajon responded

What an awesome compliment! We appreciate your generous review and we will be sure to give a shout out to David Anderson for making sure you are given top notch service. Thank you so much for referring us to your family and friends. Sincerely, Laura Brewer Guest Relations Manager

July 10, 2017

On time The work was completed on time and in one day. That is very important to my family and I, the communication with our service manager was excellent. More

by JWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David hutchens
July 10, 2017

Visit that the dealer for car service I had to do oil change brake check and there was noise coming from the left side back of the truck they did the oil change .and they check the noise More

by Adnan 2962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hutchinson
Jul 10, 2017 -

Toyota of El Cajon responded

Hello "Adnan 2962", We sure appreciate you coming to see us for your oil change and for a brake check. It sounds like there was something missed and we would like to help. Our Service Adviser will be reaching out to you to see what we need to do to correct this. I can be reached on my direct line at (619) 270-3195 if you would prefer to call me. I will be happy to help! Sincerely, Laura Brewer Guest Relations Manager

July 03, 2017

Updates Navagation Software Updates were done under an hour. Plus a bonus car wash. This dealership is out of my way, but I still bought my vehicle from them More

by Jfvillela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
July 03, 2017

Service review Lance took my car and had it detailed inside and out, and my car was brand new. I appreciate the thorough job they did and for lance going above and b More

by PhilipMykel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Jul 03, 2017 -

Toyota of El Cajon responded

Hello Philip, Thank you for allowing us the opportunity to try and make your poor experience with us, better. We will acknowledge Lance for making sure everything went so smoothly. (It's always so nice to have a shiny clean car!!) Warm wishes, Laura Brewer Guest Relations Manager

July 03, 2017

Service Department Fantastic experience. Fixed my minor problem and treated it as such. I'd never take either of my Toyotas any where else. Thank you Simo........ More

by ToyotaOwner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simo
July 03, 2017

Great professionalism and honesty and friendliness Michael Farhat and Marwan Fakhoury did such an amazing job!!! Outstanding work ethic and amazing professionalism. From greeting us and to taking us in More

by Merngerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Farhat, Marwan Fakhoury
Jul 03, 2017 -

Toyota of El Cajon responded

Hello Merngerm, Congratulations on your new RAV4! We are so grateful to you for your loyalty to Toyota of El Cajon and to Michael Farhat and Marwan Fakhoury. We are thrilled to hear that your entire experience went so well and that you were pleased with everything from beginning to end. Both Michael & Marwan will be acknowledged for making it such a pleasurable experience. Thank you so much for referring your family and friends! Best Wishes, Laura Brewer Guest Relations Manager

July 03, 2017

Warranty work on Prius C I was treated quickly, nicely and the work was done professionally. Simo scheduled me so it would not interfere with my job. I was in and out. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simo
Jul 03, 2017 -

Toyota of El Cajon responded

Hello Mike, We will be sure to thank Simo for making sure you had a convenient appointment and for getting your Prius C in and out as quick as possible. See you next time! Warm Regards, Laura Brewer Guest Relations Manager

June 28, 2017

Excellent cervice, I have recebe an excellent cervices with friendly advisor who provide every thin I need to know on my car conditions. I have recommend to my family, f More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Andersen
Jun 29, 2017 -

Toyota of El Cajon responded

Thank you Martin! We truly appreciate you recognizing David Andersen for his "Excellent" customer service! Recommending Toyota of El Cajon to your family, friends and coworkers means the world to us! Thank you so much!! Warmest Regards, Laura Brewer Guest Relations Manager

June 28, 2017

90,000 mileage service Very welcoming with excellent costumer service. It was a tad expensive but you receive what you pay for. Will definitely be going back. Thank you. More

by Martinez,Gisel03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eliseo Navarrete
Jun 29, 2017 -

Toyota of El Cajon responded

We always want you to feel welcome here at Toyota of El Cajon. You are apart of our Toyota Family! Please don't hesitate to contact us, if there is anything we can do for you or if you have any questions or concerns. We look forward to seeing you here again! Kindly, Laura Brewer Guest Relations Manager

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