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Toyota of El Cajon

El Cajon, CA

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1,105 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,105 Reviews of Toyota of El Cajon

January 24, 2018

Very positive service experience The service advisor was particularly helpful and courteous. My car was ready for me quite efficiently. Comfy lounge and free coffee doesn’t hurt eith More

by Sdmom
Recommend Dealer
Yes
Employees Worked With
James Hodgson
January 17, 2018

Unbelievably Awesome!!! I can't begin to tell you how Unbelievably Awesome my experience was at Toyota of El Cajon. My sales guy, Victor is the best I've ever seen!!! He al More

by pastat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Aceves, Gary Kaminsky
January 17, 2018

Awesome place to go! This dealership changes my opinion of dealerships. I would normally take my car to an independent mechanic or do the work myself, but Toyota of El Caj More

by Sk8erboy12192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eliseo (service department), Jeff Anderson
January 17, 2018

Intermittent failure Eliseo was very patient and listened to what I had to say. Jeff was very knowledgeable and we we able to get to a resolve of the problem. More

by Van guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eliseo Navarrete, Jeff Anderson
January 13, 2018

Competent and Courteous We appreciate the staff members at Toyota of El Cajon, who have been professionally competent in their work on our Sienna van, and they've been very c More

by Sienna owner PL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Mendoza
January 12, 2018

Good until now I've serviced my car here for the last 10 years and have been pleased with the service. I called the other day about my new used certified Toyota and More

by honest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Correia
Jan 12, 2018 -

Toyota of El Cajon responded

Hello "Honest", I read your review with our Service Director and we are very sorry that you were not given the proper information from our service associate. We definitely do not want to loose you has a customer and can only imagine how you must feel. It is very important that we get the details from you to avoid this from happening to anyone else. You deserve to be treated with five star service and we would like to see what we can do to earn back your confidence in us. Please give us the opportunity. I can be reached on my direct line at (619) 270-3195 or by email at LBREWER@TOYOTAOFELCAJON.COM We look forward to hearing from you! Very Respectfully, Laura Brewer Guest Relations Manager

January 11, 2018

Autodetail for a neglected Vehicle I came in with my 2004 Highlander which has not been detailed ever. The car has been through 2 boys during their baby - teenage years. Let's just say More

by spmcmahon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simo and Lance
Jan 12, 2018 -

Toyota of El Cajon responded

Hello "spmchmahon, We are excited for you and thrilled to hear that our detail team was able to exceed your expectations after detailing your 2004 Highlander. Your compliments will be shared with Simo & Lance and our detail team will be recognized for a job well done! Looking forward to seeing again soon! Kind Regards, Laura Brewer Guest Relations Manager

January 11, 2018

Jonathan and Jeff were wonderful Toyota of El Cajon was our third stop out of five. Our sales representative was Jonathan. He was very personable, easy to talk to and didn’t pressur More

by Aeyda02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 14, 2018 -

Toyota of El Cajon responded

Hello Aeyda02, We are so delighted to hear about your positive experience at Toyota of El Cajon during your vehicle shopping journey. It's so good to learn that Jonathan made sure to make your visit with us a pleasant one. We are also impressed with Jonathan since he recently started in the Toyota Sales position. Both Jonathan and Jeff will be recognized for making your buying experience a pleasurable one. Thank you for your kudos for our service staff and compliments of our dealership showroom. We look forward to seeing you back again! Best regards, Laura Brewer Guest Relations Manager

January 11, 2018

fernando and Bashier were wonderful Fernando and Bashier from finance treated me like royalty, his customer friendly service plus his knowledge and outstanding attitude made my purchase More

by mayra cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Aguiniga
January 07, 2018

Fantastic Victor treated me like royalty, his customer friendly service plus his knowledge and outstanding attitude made my purchase a pleasant experience and g More

by Arturo45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tan Nguyen
Jan 08, 2018 -

Toyota of El Cajon responded

Hello Arturo45, We appreciate you taking the time to rate your sales experience while working with Victor Aceves. Yes! we think he's awesome too and we are happy to hear back from another satisfied customer. It means so much to us to know that your visit went so well and that you will be recommending Victor and Toyota of El Cajon to others! All the best to you in 2018! Sincerely, Laura Brewer Guest Relations Manager

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