Toyota of El Cajon

4 1/2 stars I have no complaints about the service or the people i have dealt with at El Cajon Toyota. Both GREAT Any small issues I have had were immediately add I have no complaints about the service or the people i have dealt with at El Cajon Toyota. Both GREAT Any small issues I have had were immediately addressed to my satisfaction. The only minor issue I have is that when I take the time to make an early appointment as I always do for scheduled services, I should have priority depending on what time my appointment was for. The current policy is that your appointment does not guarantee that.. I would hope there is staff / techs dedicated to just doing services that have made appointments. I understand that can't be the case for. repairs. Otherwise, its' all good. I definately recommend Toyota of El Cajon. More

Great Service for 35 years! 35 years -3 Toyotas- always serviced at this dealership. The customer service and quality of work are consistently excellent and the waiting area is c 35 years -3 Toyotas- always serviced at this dealership. The customer service and quality of work are consistently excellent and the waiting area is comfortable and spacious. At my last visit, my car was serviced and ready to go in 25 minutes! More

Consistently great service In my experience with other dealerships and their service departments, Toyota of El Cajon and its service department are far superior in personal comm In my experience with other dealerships and their service departments, Toyota of El Cajon and its service department are far superior in personal communication and quality of work done. Alberto Ramirez took care to explain the service needed and the results of the routine inspection, and answered my questions cheerfully. More

Great Service, Work quickly completed same day. Have had all my Toyota vehicles services at Toyota Of El Cajon for years and trust the work they do. They have great customer service and go the extra Have had all my Toyota vehicles services at Toyota Of El Cajon for years and trust the work they do. They have great customer service and go the extra mile to make you feel you are appreciated as a customer. More

Best customer service ever! There’s a dealership 5 mins. from my house, but I take the drive to El Cajon because of the customer service and will continue to do so. There’s a dealership 5 mins. from my house, but I take the drive to El Cajon because of the customer service and will continue to do so. More

Disappointed in my last visit Not satisfied in my last visit. The customer service wasn't helpful at all. Usually if I have any issue in my car somebody call me and explain to me w Not satisfied in my last visit. The customer service wasn't helpful at all. Usually if I have any issue in my car somebody call me and explain to me what they recommend but in last visit when I pick up my car the report mentioned that I have oil leak in the car I told them why no body told me before I picked it up? I have to reschedule another appointment to check whats going on. More

Great service Elíseo is always helpful, I always ask for him when I go. He answers all my questions. He explains everything in detail. Great customer service all Elíseo is always helpful, I always ask for him when I go. He answers all my questions. He explains everything in detail. Great customer service all around! More

Excellent Very great service when I pulled up someone was waiting to see what I needed when I told him I was there for an oil change you let the service advisor Very great service when I pulled up someone was waiting to see what I needed when I told him I was there for an oil change you let the service advisor Eddie know within a minute or two Eddie was out to finish taking care of me you seen I had my daughter with me so he kept me informed the whole time I was waiting such a great employee to have on your team More

Oops, I forgot! I purchased a new Camry off the lot in December with some features that were to be added on later. I was so busy with my work, that I forgot to schedu I purchased a new Camry off the lot in December with some features that were to be added on later. I was so busy with my work, that I forgot to schedule the additions of the features for two months. I finally approached the Service Department, and they immediately took care of me scheduling the work and providing me with a courtesy vehicle for the two days that they would need to install the features. They were glad to see me and I was glad that they understood my forgetfulness. Thank you Toyota of El Cajon! More

30,000 mile service Service is normally good but attention to detail is not always there. When topping off windshield wiper fluid, they only add water not the recommended Service is normally good but attention to detail is not always there. When topping off windshield wiper fluid, they only add water not the recommended washer fluid which is more than just water, especially when it is bone dry. The service paper says the tires are rotated, this did not happen. When I experience these lack in details it makes me wonder if they even follow their recommended procedures. This is not the 1st time I've experienced this lower quality of work. More