Toyota of El Cajon

Tire pressure checked I took my 2018 Camry into the El Cajon Toyota service department on 9-22, my tire pressure indicator came on, I had no appointment and James, the assi I took my 2018 Camry into the El Cajon Toyota service department on 9-22, my tire pressure indicator came on, I had no appointment and James, the assistant manager in the service department made sure I was taken care. He is always so polite and thorough when explaining the services done. I truly appreciate all of his expertise and professionalism. More

While-I-waited repair for ancient Avalon The power antenna had been damaged. ToEC ordered it and had it waiting so I could bring the car in and wait in the lounge while they did the swap out. The power antenna had been damaged. ToEC ordered it and had it waiting so I could bring the car in and wait in the lounge while they did the swap out. Everything went smoothly and quickly and I was on my way in less than two hours. More

They thought I was more important to them than the sale. I had just spent $2200 on repairs of my 2006 Sienna and the next day the transmission went bad. It would cost another $5000, more than the car was wo I had just spent $2200 on repairs of my 2006 Sienna and the next day the transmission went bad. It would cost another $5000, more than the car was worth. I was not interested in having car payments again but neither was I interested in putting good money after bad. My service writer, Simo, introduced me to Ed from sales and explained my situation. All of the sales people who helped me appeared to be sympathetic to my situation and did everything they could to help me. They "loaned" me a car I had shown interest in, so that Ii could show my wife and even transport a friend home from the doctor. As a result I got a 2017 Sienna with all the bells and whistles and an 8 year, 100K warranty for an "Out the Door" cost less than its market value on at least two internet value estimates without tax and license or extended warranty. It felt to me like all they wanted was for me to be taken care of, even if I didn't buy a car More

Over-all a good experience. My new Camry had a problem--on occasion it would not start. They had the car overnight and said it checked out ok. I picked it up, shopped, and the ca My new Camry had a problem--on occasion it would not start. They had the car overnight and said it checked out ok. I picked it up, shopped, and the car wouldn't start. The shop foreman and a service advisor came to the can are did some analysis, videoing the screen as they tried to start it. They towed it to the dealership and had it for a couple of days. Said it was a battery problem and replaced both batteries. It has been ok since then. The service area is excellent and the personnel pleasant and saying all the right things. More

Fast, friendly service Mark in service understood my situation, I was in a time bind. He was able have Service, including a detail, completed almost 2 hours earlier than sta Mark in service understood my situation, I was in a time bind. He was able have Service, including a detail, completed almost 2 hours earlier than stated. More

Pleasant every time I've been coming to this dealership for years, through 4 different toyota vehicles. I love the donuts in the morning, the hot chocolate, the shuttle s I've been coming to this dealership for years, through 4 different toyota vehicles. I love the donuts in the morning, the hot chocolate, the shuttle service, the kids area, and the convenience of a rental car service on site. Always pleasant service and a pleasant, clean, comfortable place to wait. More

Great service Fast, reliable and friendly staff. James the Asst Service Mgr. explained everything to me and very informative. He is people person and knowledgeable. Fast, reliable and friendly staff. James the Asst Service Mgr. explained everything to me and very informative. He is people person and knowledgeable. Also the staff are friendly. I’ll recommend this dealership to all my friends and relatives and co workers. More

Excellent customer service! I live half a mile from a Toyota dealership but travel 20 miles to Toyota of El Cajon due to their excellent customer service demonstrated by all of t I live half a mile from a Toyota dealership but travel 20 miles to Toyota of El Cajon due to their excellent customer service demonstrated by all of their service staff. Thank you. More

Special service campaign I was able to have 2 cars serviced by the early afternoon. Both Lance and Dan provided excellent customer service. Tommy was also very helpful. I was able to have 2 cars serviced by the early afternoon. Both Lance and Dan provided excellent customer service. Tommy was also very helpful. More

Would never go anywhere else. My 2003 Camry has 216,000 miles on it. I have never taken it anywhere else to be serviced and it runs like a champ. My 2003 Camry has 216,000 miles on it. I have never taken it anywhere else to be serviced and it runs like a champ. More