Toyota of El Cajon

Repair of drain tubes on sunroof The service manager was prompt and courteous. He listened wel to are needs. Vehicle was repaired promptly and without any discrepancies. One of the be The service manager was prompt and courteous. He listened wel to are needs. Vehicle was repaired promptly and without any discrepancies. One of the best service managers we ever dealt with. Recommend this dealership and definitely see Mr. Anderson for great service. More

Excellent & reliable service I have been going to the dealership for many years. As always, Simo Vukotich took care of everything, notified me immediately that some issues showed I have been going to the dealership for many years. As always, Simo Vukotich took care of everything, notified me immediately that some issues showed up and had them taken care of. Simo is superb and is supported by an excellent and reliable maintenance staff. I would not take my Toyota anywhere else for service. More

LOVE my new Sienna! I have purchased many new cars over my lifetime, and I have purchased four of those cars at Toyota Of El Cajon. This was truly my best experience ever I have purchased many new cars over my lifetime, and I have purchased four of those cars at Toyota Of El Cajon. This was truly my best experience ever! I am very happy with the deal that I got on my new Sienna, and my shopping experience was very pleasant. My salesman, Philip Maizy, made the entire experience feel like I was working with a good friend. He actually listened to find out exactly what I was looking for, and then he helped me to get the best possible deal. My finance guys, Jose Gomez and the Bashir Yusuf, were also really great. We talked about our families, and told funny stories, and a visit that took about 10 hours, seemed like it took no time at all. Because of my ignorance about the latest technology, I have already been to the service department. Even though the problem was all my own fault, Matt in service and Laura in guest relations managed to NOT make me feel stupid!! LOL I would definitely recommend Toyota of El Cajon, and I am quite sure that it is the place where I will go again if I ever buy another new car. (This Sienna is amazing! I cannot imagine ever giving it up!!) More

Eliseo was very courteous, professional, and helpful. He took care of servicing my car in a timely manner. I was very happy with the service provided. I will certainly keep coming back and recommend Toyo He took care of servicing my car in a timely manner. I was very happy with the service provided. I will certainly keep coming back and recommend Toyota of El Cajon to friends. More

Amazing car buying experience ! I had been thinking about trading my car in for a bit so I decided to drive by Toyota after work. I got there pretty late, around 8ish - I mainly want I had been thinking about trading my car in for a bit so I decided to drive by Toyota after work. I got there pretty late, around 8ish - I mainly wanted to see if it was even an option to do as I had quite a upside down on my car. I walked in and was greeting right away, I was given all my choices. I will say it was quite refreshing to get the upfront response to my questions rather than beating around the bush or trying to pressure me into something I didn’t want. I really liked the CHR that had just come out and I was able to test drive it and work everything out; APR, monthly payment, model within 2 HOURS!!!!! I was blown away! I’ve had 4 dealership cars in the past and it’s always a mind draining whole day process which I was expecting. The whole process was amazing and not ONCE did they try to change my mind in what I wanted, on the other hand they really went over and above on getting my the car I wanted. I know it was not the best situation as I mentioned my car was upside down but they promised me my car with everything I had requested and they delivered! Best experience hands down! Would recommend to anyone More

ToEC!!! Great service. Simo (Asst. Sr. Mgr.) was great. Great atmosphere, great service. Waiting area was nice and clean. Couldn't ask for better service. Tha Great service. Simo (Asst. Sr. Mgr.) was great. Great atmosphere, great service. Waiting area was nice and clean. Couldn't ask for better service. Thank you Simo! More

Great dealership Great customer service. They took careful of me, gave me great prices. I had tons of questions and they patiently answered each one to assure me I was Great customer service. They took careful of me, gave me great prices. I had tons of questions and they patiently answered each one to assure me I was getting a great deal. More

Very friendly! Very efficient service drive and very friendly staff. I work across the street and they still offered to shuttle me to work! Alberto Ramirez was aweso Very efficient service drive and very friendly staff. I work across the street and they still offered to shuttle me to work! Alberto Ramirez was awesome, he was very polite and seemed excited to help me out. Will not only be coming back for the convenient location, but because Alberto made me feel very welcome! More

Love my RAV4 and Toyota if El Cajon Everyone I’ve dealt with has been great! From sales rep Maz to my first Toyotacare visit with Lance. Love my new RAV4! It was easy, friendly and conve Everyone I’ve dealt with has been great! From sales rep Maz to my first Toyotacare visit with Lance. Love my new RAV4! It was easy, friendly and convenient. More

Terrible phone system I would give 5 stars for the sales and service experience, but 1 for the phone experience. I have called the main line MULTIPLE times, through out t I would give 5 stars for the sales and service experience, but 1 for the phone experience. I have called the main line MULTIPLE times, through out the sales and booking for service with nothing but ringing and then getting a voice mail for some random employee who has nothing to do with my needs. When I was trying to schedule with a sales person assigned to me through Costco I was told later by my sales representative that the random person at the voicemail was no longer there. I don't know about the more recent one. I don't remember ever getting a busy signal, just constant ringing. From what I could see there is one person sitting in the middle of the room answering the phone. It seems so primitive that she doesn't have a back-up. I also tried to directly call the service person that I first saw and she didn't respond or answer my voicemails. As it turns out she also is no longer there. Who maintains voicemails of employees that are long gone? The whole system needs a serious revision. My first car was a Honda. The phone situation at Honda was excellent. It was always answered and put through to the right department. More