Toyota of El Cajon

Lance was very helpful, answered and took care of all our needs and concerns. Because of his service to us I will advise all my friends and family about the great service we recieved at Toyota of El Cajon. T needs and concerns. Because of his service to us I will advise all my friends and family about the great service we recieved at Toyota of El Cajon. The new buliding is awsome. Thanks Again to all. Eric More

We are very pleased with with the service that the Toyota We are very pleased with with the service that the Toyota of El Cajon team has provided. Ernesto Ruiz did a great job in answering any questions t We are very pleased with with the service that the Toyota of El Cajon team has provided. Ernesto Ruiz did a great job in answering any questions that we had. It has been our pleasure doing business with your dealership. We would definitely return and recommend to others. Sincerely, Margie Gearhart More

After having many challenging experiences in my life and a HORRIBLE EXPERIENCE WITH HONDA OF EL CAJON, I turned to Toyota of El Cajon for assistance. Their ability to listen to my needs and positively assi a HORRIBLE EXPERIENCE WITH HONDA OF EL CAJON, I turned to Toyota of El Cajon for assistance. Their ability to listen to my needs and positively assist me through the car buying experience-- going above and beyond what is expected of them-- speaks mountains. I truly appreciate each one of them and will HIGHLY recommend people to go to them for their car buying needs. More

If you haven't been there you are missing out. they have free donuts and coffee although I'd rather have fruit! they have an awesome pirate ship to play on and a nice waiting area with 2 large-screen TVs, o free donuts and coffee although I'd rather have fruit! they have an awesome pirate ship to play on and a nice waiting area with 2 large-screen TVs, or if you'd rather go home and wait, they give you free shuttle service. Jose is friendly & professional and helpful. If you don't have a regular service guy see if you can get assigned to him. He is the bomb! My only complaint is that they charge dealer prices. My always-on running lights were not on. They had to charge me a diagnostic fee of $95 to tell me that it was a burned out lightbulb which left the circuit opened and that's why both lights were out. So basically I paid nearly $100. to change a light bulb. More

I had just bought my car 5 days prior and a warning light had come on, I went to EC toyota and Jose gave me a rental car and had my car done that day. He handled it so fast and was such a nice guy. I will be had come on, I went to EC toyota and Jose gave me a rental car and had my car done that day. He handled it so fast and was such a nice guy. I will be doing my service there. I had bought my car at Mossy Toyota, but the fast and helpful service I got at EC Toyota made me change my mind. More

Inspite of the fact My experience at the Toyota of El Cajon dealership was very nice. Every person that was involved in the transaction was a very helpful, very friendly. My son was able to stay busy wit Cajon dealership was very nice. Every person that was involved in the transaction was a very helpful, very friendly. My son was able to stay busy with the items in the lobby from a huge pirate ship for him to play on to the kids theater TV area. The reason for the 4 out of five on price is we got a REWIND car, Sold and than returned with 1600 miles on it. I was not aware of this until signing the contract when Natasha Lind the Finance Manager asked if we were aware that the car was being sold as USED. My wife loves the car, but if we knew this fact I would have negotiated a few dollars off, throw in a better additional coverage package or requested what I get what I thought I was purchasing, A new car. seeing as I was paying the full new car price. It was late and we had been there a while and my son was ready to go so we took it as is. I can only hope this was an oversight and not done knowingly. UPDATE: June 23 I am very happy to say Michelle Candelaria from Toyota of EC called and inquired about the review and I was offered a Toyota gift card for the inconvenience. The gesture was appreciated and accepted. Thank You Everyone. UPDATE: JULY 23 Michelle your service is part of the reason I went back to Toyota of EC this week to purchase a second vehicle...See my review posted July 23 More

I'VE BEEN A CUSTOMER FOR MORE THAN 5 YEARS, BOUGHT OVER 3 CARS AND GET THE SAME GREAT CUSTOMER SERVICE SINCE I WAS I FIRST TIME BUYER, THAT'S WHAT KEEPS ME GOING THERE EVERY TIME I NEED TO MAKE A NEW PURCHAS CARS AND GET THE SAME GREAT CUSTOMER SERVICE SINCE I WAS I FIRST TIME BUYER, THAT'S WHAT KEEPS ME GOING THERE EVERY TIME I NEED TO MAKE A NEW PURCHASE! MR. FERNANDO AGUINIGA IS ONE OF THE MOST EXPERIENCED, HONEST AND FRIENDLY SALESPERSON I EVER MET, HE WILL MAKE SURE THAT MY EXPECTATIONS ARE MET AND AT THE SAME TIME, THAT MY PURCHASE IS AFFORDABLE, WICH MAKES IT GREAT. I AM PLEASED TO RECOMMEND TOYOTA OF EL CAJON IN GENERAL, THE STAFF IS GREAT AND ALWAYS TREAT YOU WITH RESPECT. MY MOST RECENT PURCHASE WAS A HEAVEN SENT DEAL, THEY TOOK MY TRADE-IN AT AN UNBELIEVEABLE PRICE AND GAVE ME EXACTLY WHAT I WANTED. KEEP UP THE GOOD WORK TOYOTA OF EC!!! More

I'm honestly impressed on the quality of customer service and the excelent options they have for you to purchase, even in the used car lot. I just had my old car traded in there and got a mazda 2008 minivan and the excelent options they have for you to purchase, even in the used car lot. I just had my old car traded in there and got a mazda 2008 minivan for my family and all I can say is that I could'nt had a better salesperson handle my deal, Fernando is a great guy and he sure knows how to do his job, my respects for his excelent service and knowledge. I actually went there to specifically look for him, one of my freinds had recommended me to go there and it was totally true, but i have to say i was unsure wheter they could "handle" my trade-in, they actually paid it off and put me in the car that my family needed, plus my payments are so affordable and my credit score is definetly going to improve. Thank you Fernando, you will be blessed for being so kind, and the rest of the toyota staff, you guys keep the good work, it's impressive. More

They are super amazing and Jose Villegas is one of the friendliest people I have ever met working at this dealership. Everyone is so helpful & I never have to wait long. If I do ever need to go anywhere, friendliest people I have ever met working at this dealership. Everyone is so helpful & I never have to wait long. If I do ever need to go anywhere, they offer a shuttle van to take me where I need to go and also arrange to pick me up if needed. I used to take my car to the dealership in Pacific Beach, but now I will only take my car here now. More

I bought a car from Toyota of El Cajon 7 years ago with help from Hiwa in sales.He explained all i had questions about.Jose in the service department is awesome.I had so many questions being a first time b help from Hiwa in sales.He explained all i had questions about.Jose in the service department is awesome.I had so many questions being a first time buyer I called the service department a lot and Jose was always right there to help.He took the time to explain all in detail until I felt comfortable and still does today.Jose provides exceptionally great customer service.I also purchased another new car from Toyota of El Cajon last year and still 5 years later i get the same excellent service from Jose always.Jose always takes care of my car and i have nothing to worry about.Jose always makes sure im happy with everything before leaving the service department.Thanks you to Jose for going the extra mile and keeping my car maintenance so easy. More