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Toyota of Easley - Service Center

Easley, SC

4.5
899 Reviews

899 Reviews of Toyota of Easley - Service Center

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November 21, 2023

Took car in for simple oil change. ... Got talked into fuel injection cleaning, and now the catalytic converter has failed. Truck only has 20,000 miles, and should not need fuel injecti More

by bullsluice9
Workmanship
Recommend Dealer
No
Employees Worked With
Rafael Amado
Nov 21, 2023 -

Toyota of Easley responded

Thank you so much for the honest review! We are so sorry that this has happened to your truck. Could you please give me a call or text at 864-567-6126 at your earliest convenience so I can get more information on what happened. Thank you in advance! -Glen Etwaru, Service Manager

November 15, 2023

This is the Toyota dealership to go to in the greater Greenville area. We went to the one in Greenville and they try to charge us $480 labor for what this dealership charged us $62 for. These people are More

by andrea.raiders.buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick , Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you so much for the amazing recommendation! We do not take it lightly. We work hard to always give 110% to our customers!

November 15, 2023

Always a pleasure dealing with Toyota of Easley. They aren’t satisfied until they are sure that the customer is happy. More

by Ryzmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garrett, Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you for your review! You are 100% correct. We are truly now happy until you are happy!

November 08, 2023

Excellent service, fast and reliable. Your rating is taking a whole lot longer, which is not making me happy More

by Woodrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you for the review! Please let us know if we can ever be of better assistance.

October 25, 2023

Kevin in the Service Department is top notch. He is very personable and goes out of his way to assist with whatever you need. Excellent service! More

by Caiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
Nov 17, 2023 -

Toyota of Easley responded

Thank you! Kevin is the man!

October 24, 2023

Great service as always! Keven was helpful and kind and made the overall experience a great one! More

by Mgayleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 17, 2023 -

Toyota of Easley responded

Thank you so much!

October 22, 2023

Easy to work with, and explain why and when something needs to be done. You are not just a number to these guys in Easley,SC More

by JadedSandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you so much for the review! We truly care about the customer and are so happy that you can tell a difference!

October 15, 2023

I had 11:00am service appointment on 14 Oct 2023. I showed up for oil change and tire rotation. 2 1/2 hours later I am still waiting in waiting room. Needless to say I was not happy! I went outside More

by crszlawson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Biddle, Glen Etwaru
Oct 16, 2023 -

Toyota of Easley responded

Thank you so much for the honest review! You are correct, this is 100% unacceptable. We apologize that this happened and will do everything we can to ensure that this does not happen again. Could you please call/text me at 864-567-6126 so I can get a little more information? Thank you! -Glen Etwaru, Service Manager.

October 13, 2023

Very professional and kind employees. we appreciated getting us into the shop and t fixing the car quickly. More

by TuckerT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Morris
Nov 17, 2023 -

Toyota of Easley responded

Thank you for the review and feedback!

October 04, 2023

Too notch dealership and I trust them with all my car needs. Fast and friendly service. You can’t get any better than this. More

by Idaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen carter, Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you so much for the fantastic review!

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