Toyota of Easley - Service Center

Always meets my expectations in every manner. Kevin is my go-to person every appointment. Punctual, good communication and thorough. Kevin is my go-to person every appointment. Punctual, good communication and thorough. More

Raffel did a great job. Be sure you let him know how much I appreciate all his help Be sure you let him know how much I appreciate all his help More

I am very disappointed in them for the first time. Your rate increase is not affordable for someone who is retired and on a fixed income. I have never had to pay this much here before. I will never co Your rate increase is not affordable for someone who is retired and on a fixed income. I have never had to pay this much here before. I will never come back here again. I am 65 and retired bringing in less than 900 a month. I will find somewhere else from now on More

I was met by staff member as soon as I entered. He kept me informed of needs and progress. When I told him of a deadline I had to have for leaving, he said, “We can do that”. And they did! I have a He kept me informed of needs and progress. When I told him of a deadline I had to have for leaving, he said, “We can do that”. And they did! I have always had good service at Toyota of Easley. More

They are courteous and efficient. I had a very pleasant experience from scheduling the appointment to the completion of the service. I had a very pleasant experience from scheduling the appointment to the completion of the service. More

I got tense vibes here today. My check in was good—i guess I should apologize. I forgot to ask about the timing!! My fault there. So after an hour and a half I went to ask the sta My check in was good—i guess I should apologize. I forgot to ask about the timing!! My fault there. So after an hour and a half I went to ask the status. I was treated as I should never ask the status of my car! My fault again, I suppose. I have a naturally gruff sounding voice. Another hour passed—I’m sorry I guess I wasn’t plain enough in saying I’d be inside the waiting room— I get a phone call updating me! Then I asked a simple question about what kind of filter is listed under expenses—sorry, sorry! Of course you all know the very best for my car!! Note: the check in person was professional and kind, but did seemed annoyed at my filter question. It was the man behind him that treated me as if I was a “Karen” when I inquired at an hour and half about my car’s status. Are y’all way overworked? Overbooked? Management being too hard on you? Moving taking a toll? Good note: I got an estimate for trade in quickly and kindly with no pressure. Thank you. Clear up: The 2 1/2 hour wait would have been better if I’d been told how long up front and perhaps updated halfway through. More

Had previously made an appointment with Kevin in the service department. When I arrived almost immediately Kevin had printed out the work order for a 10,000 mile service and sent my truck to the service service department. When I arrived almost immediately Kevin had printed out the work order for a 10,000 mile service and sent my truck to the service department. I would end up in the waiting room for no more than 30min. Now that’s service considering there was at least 5-6 cars ahead of me!! More

Wonderful Service - Highly recommend! We were on vacation traveling up 85, not from the area and experienced a flat and could not complete our trip on our spare. It was worth the detour We were on vacation traveling up 85, not from the area and experienced a flat and could not complete our trip on our spare. It was worth the detour for this dealership to take care of us. Fast, efficient and friendly! More

Great staff and service at Toyota if Easley especially Kevin Biddle! Great service department here Kevin Biddle! Great service department here More

Toyota of Easley’s Service Department delivers consistent quality service. Jacinda is the best. She explains everything and answers any questions. quality service. Jacinda is the best. She explains everything and answers any questions. More