Toyota of Easley - Service Center

The extra mile The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, alway The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, always gets me in for service and recommends what I need and makes sure I know the options. More

Great Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he sh Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he showed me my battery was about gone. More

Great service I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without re I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without recommendations of items not needed. I will return to this dealership for service to my vehicle. More

Service Department Lacking It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it plain that we wanted ONLY an oil change and after 90 minutes was accosted by a service advisor to recommend additional service to perform. I will NOT be returning to a dealer who cannot perform maintenance as requested. More

Classic Stealership Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service d Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service department is more concerned about pushing sales than actual maintenance and customer service. Diagnosis that they determined was not the true root cause of the check engine light. Good thing I read the code before taking it to Easley, because it confirmed they are just sleazy salesmen trying to leverage their customers. More

Service Department I have brought my 2007 Camry in on different occasions, and I have had a great and friendly experience every time . The staff there are very helpful a I have brought my 2007 Camry in on different occasions, and I have had a great and friendly experience every time . The staff there are very helpful and courteous, and this has been a determining factor in my future purchases of vehicles as I will return to this dealership for my next vehicle purchase. More

Remarkable!! Great service! This Toyota Dealership (Easley) is beyond professional. They provided exceptional service and even washed my car once the servicing was Great service! This Toyota Dealership (Easley) is beyond professional. They provided exceptional service and even washed my car once the servicing was completed! 5 stars! More

Great Service Had battery issues. Auto was still under warranty. Worked with several people there. Outgoing, professional, kind would describe the staff. Excellent Had battery issues. Auto was still under warranty. Worked with several people there. Outgoing, professional, kind would describe the staff. Excellent customer service skills. Would recommend More

Mishandled service My recent routine service was poorly handled. Jason (I think that was his name) was "covering" for Roger while he was at lunch. I waited for over an h My recent routine service was poorly handled. Jason (I think that was his name) was "covering" for Roger while he was at lunch. I waited for over an hour before I went to Jason to find out what the hold up was. He then talked with Roger who obviously didn't know my job had long since been completed. My paperwork was not at the payout desk. Roger apologized, but the last thing he told me was it was "not his fault". Not a very professional way to represent your dealership More

Very helpful staff. Glen went out of his way to schedule & g Very helpful staff. Glen went above expectations scheduling my work Getting me a shuttle ride Texting updates Texting when finished & sent the sh Very helpful staff. Glen went above expectations scheduling my work Getting me a shuttle ride Texting updates Texting when finished & sent the shuttle to pick me up More