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Toyota of Easley - Service Center

Easley, SC

4.5
896 Reviews

896 Reviews of Toyota of Easley - Service Center

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May 13, 2024

Can't say enough great things about the Toyota of Easley service department. Jacinda is amazing to work with and is always communicates throughout the service process. I will never take my Toyotas to anot More

by mjoy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda Beaudoin
May 13, 2024

They told me they would do a detail then didn’t have any record on it told me it wasn’t going to be fine after a manager told me it would because of the incident that happened the last oil change then they More

by ivettmorales21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Toyota of Easley service department always treats me fairly. I have been loyal to them for some time now. More

by JSHNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I made an appointment to have filters replaced and my hybrid battery checked. Ended up needing new breaks. On the way home after spending $1,100 my glove box door fell off. I drove 30 minutes back to g More

by mtnhiker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacinda
May 12, 2024

Everything went well in a timely fashion, and people were very courteous and everybody was happy Thank you More

by jrulevitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Service advisor lied to insurance company by saying I refused to sign check. I was no updated on the part order during the six months I gave them to get it, took to Toyota of Greenville and was updated o More

by 172SPPIC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Toyota of Easley responded

I am sorry about your experience. We will do better in the future to use text as a form of contact if we are unable to communicate via call. I hope Ian was able to explain in more detail the situation when you guys spoke. Please let me know if we can ever be of any assistance in the future.

May 11, 2024

the two pearson that worked wiith me was very nice and has no conplaint so thank foe the service More

by Ashep7365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Very satisfied with all the service department and the sales staff. Would recommend this dealership to all More

by MCGKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Toyota of Easley responded

Thank you so much!

May 11, 2024

Jacinda and Christine were great service people who were very courteous and helped us out tremendously, many thanks for all your help!! More

by SOTOEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinta, Christine
May 11, 2024 -

Toyota of Easley responded

Thank you so much for the review and the kind words for Jacidna and Christine!

May 11, 2024

Jacinda is very proficient in her work. She is polite, professional, and took care of my car promptly. More

by LORETTAWINSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda
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