Toyota of Easley - Service Center

Good experience overall. Staff is very friendly and helpful. Construction going on but they are handling it well. Staff is very friendly and helpful. Construction going on but they are handling it well. More

The repair on our air conditioner was way too expensive. I would think that the technician was trained to know what the problem was instead of replace this, replace that. Finally from the process of illumin I would think that the technician was trained to know what the problem was instead of replace this, replace that. Finally from the process of illumination the problem was found. Also before this visit when our truck was brought in for service the technician wrecked the back quarter panel and we were not told about it. My husband found it the next day and brought to the attention of service manager. It is in the shop now being repaired. The time before this my Highlander was brought in to replace a broken taillight. It was replaced but we had to bring it back because the technician did not connect it so it would work. Just crazy things that should not happen. More

During my service activity I also talked to the service manager, he referred me to Toyota customer experience center, that phone call fell on deaf ears. manager, he referred me to Toyota customer experience center, that phone call fell on deaf ears. More

Spark plugs, Drive belt, a Filter & Rear wiper- advised need to do and plugs,etc are a major job, maybe 7+ hours. Scheduled a 730a drop off and about 815a I then drove the loaner (thanks) 45 min back to my need to do and plugs,etc are a major job, maybe 7+ hours. Scheduled a 730a drop off and about 815a I then drove the loaner (thanks) 45 min back to my home to work; asked Rafael to give me a heads up 1.5 hrs before job completed. About 10:45a Rafael rings and car ready. Would have waited or used the shuttle service, saving time & your money. My wife, Debra, several wks before had the opposite experience for routine service as car delayed for some reason(s). Was 3+ hours arrival to departure as seems when our Service rep goes to lunch the process grinds to a halt. Love the dealership and the folks one interacts with, maybe a few hiccups to resolve. tim swift More

Jacinda Beaudoin is extremely polite and professional. She actively listens to any concerns and offers to schedule future appointments if needed. We appreciate the effort everyone makes to confirm quali She actively listens to any concerns and offers to schedule future appointments if needed. We appreciate the effort everyone makes to confirm quality services. More

Toyota of Easley is truly a family business and you are treated like family. The service is always a pleasant experience. We buy our cars here because of the service we receive long after the sale! treated like family. The service is always a pleasant experience. We buy our cars here because of the service we receive long after the sale! More

2:00pm appointment. Started work 3:54 finished 5:56 ridiculous why have appointments never wait that long again Started work 3:54 finished 5:56 ridiculous why have appointments never wait that long again More

Quick and fast service. My questions were answered. And we got the Highlander back sooner than promised. Thanks My questions were answered. And we got the Highlander back sooner than promised. Thanks More

I purchased my 1999 Tacoma Prerunner new from here. Thanks for 25 years of friendly service. Thanks for 25 years of friendly service. More

Everyone I encounter is very polite and knowledgeable and helpful. They are on time with appointments & I was in and out of there in less time than I thought. helpful. They are on time with appointments & I was in and out of there in less time than I thought. More