Toyota of Easley - Service Center

Ryan was great! I was assisted in a kind and professional manner. Toyota of Easley is the only place I will take my car and I tell all my friends to go there too! I was assisted in a kind and professional manner. Toyota of Easley is the only place I will take my car and I tell all my friends to go there too! More

Too long wait Too much work but the dealer work was very good my car is getting fixed good my car is getting fixed More

Kevin Biddle is always great and has handled my family and our vehicles for over 15 years. We cannot say enough good things. and our vehicles for over 15 years. We cannot say enough good things. More

I had a 2 hr wait for oil change and tire rotation. I thought that was a lengthy wait I thought that was a lengthy wait More

Love dealing with Kevin Biddle in the service department, he always good care of me and my daughters he always good care of me and my daughters More

. Professional employee who were most polite, listened to the reason for service ong with a clean environment the reason for service ong with a clean environment More

Good experience overall. Staff is very friendly and helpful. Construction going on but they are handling it well. Staff is very friendly and helpful. Construction going on but they are handling it well. More

The repair on our air conditioner was way too expensive. I would think that the technician was trained to know what the problem was instead of replace this, replace that. Finally from the process of illumin I would think that the technician was trained to know what the problem was instead of replace this, replace that. Finally from the process of illumination the problem was found. Also before this visit when our truck was brought in for service the technician wrecked the back quarter panel and we were not told about it. My husband found it the next day and brought to the attention of service manager. It is in the shop now being repaired. The time before this my Highlander was brought in to replace a broken taillight. It was replaced but we had to bring it back because the technician did not connect it so it would work. Just crazy things that should not happen. More

During my service activity I also talked to the service manager, he referred me to Toyota customer experience center, that phone call fell on deaf ears. manager, he referred me to Toyota customer experience center, that phone call fell on deaf ears. More

Spark plugs, Drive belt, a Filter & Rear wiper- advised need to do and plugs,etc are a major job, maybe 7+ hours. Scheduled a 730a drop off and about 815a I then drove the loaner (thanks) 45 min back to my need to do and plugs,etc are a major job, maybe 7+ hours. Scheduled a 730a drop off and about 815a I then drove the loaner (thanks) 45 min back to my home to work; asked Rafael to give me a heads up 1.5 hrs before job completed. About 10:45a Rafael rings and car ready. Would have waited or used the shuttle service, saving time & your money. My wife, Debra, several wks before had the opposite experience for routine service as car delayed for some reason(s). Was 3+ hours arrival to departure as seems when our Service rep goes to lunch the process grinds to a halt. Love the dealership and the folks one interacts with, maybe a few hiccups to resolve. tim swift More