Toyota of Easley - Service Center

I don’t know who got it wrong. Either the scheduler or I got the date wrong. so when i showed up for my appointment on the wrong date, they worked me in and it wasn’t an issue. Th Either the scheduler or I got the date wrong. so when i showed up for my appointment on the wrong date, they worked me in and it wasn’t an issue. Thank you! More

Cailyn Dacus took good care of us. She told us it would take about one hour and she came and got us at the end of that hour & we finished the paperwork in a short while and we were on She told us it would take about one hour and she came and got us at the end of that hour & we finished the paperwork in a short while and we were on the road with a new battery. Thanks, Cailyn More

Kevin, as well as all the other service techs are very friendly, knowledgeable, and helpful. They give me their recommendations, but never push them on me. friendly, knowledgeable, and helpful. They give me their recommendations, but never push them on me. More

I scheduled my service and they were ready when I got there. They called me to come and pick up my car. Great service. there. They called me to come and pick up my car. Great service. More

I was texted ordered part was in, but when I went to service I was told the part was on back order. I am still waiting on the part. service I was told the part was on back order. I am still waiting on the part. More

Serviced but have same issue. Vibration 60+ mph. Tires may be faulty that came with car at purchase. Vibration 60+ mph. Tires may be faulty that came with car at purchase. More

I took my car for the standard maintenance and booked for the shuttle service so that I was not confined to the dealership. There was no one available for shuttle and I was told to take an Uber. The destinat the shuttle service so that I was not confined to the dealership. There was no one available for shuttle and I was told to take an Uber. The destination I wanted to go was less than a mile down the road but required crossing a busy highway with a family member that is not able to walk that far. In addition to it being over 90 degrees on the day of service. I have used this dealership for service numerous times. It usually takes over an hour for standard services which is why I always book for shuttle services. Sadly, I am displeased with the customer service during this visit. However, the service rep, Ian was very kind and cheerful which was much appreciated! More

I was very pleased with the courteous service. The whole experience was very pleasant from start to finish. The whole experience was very pleasant from start to finish. More

I was disappointed, dealership wanted to sell me new air filters as they were reported previously as needing replacing ( I replaced them myself immediately after this- 5,000 miles ago) and was told they nee filters as they were reported previously as needing replacing ( I replaced them myself immediately after this- 5,000 miles ago) and was told they needed replacing again. Felt like everyone is just trying to take my money even when work isn’t needed. This is why I left Toyota of Greer and Toyota of Greenville. If this happens again, Toyota of Easley will be in my review mirror! More

Work was completed as promised. Kevin is just the best. He is friendly and knowledgeable. Kevin is just the best. He is friendly and knowledgeable. More