Toyota of Easley - Service Center

The service here is always top notch and the Toyota’s that I have owned are really good quality too that I have owned are really good quality too More

Two years ago, yes, I would recommend; howerver, now, no, because the last 2 visits have consumed a half day just for an oil change. 2021 Sienna is a fantastic vehicle, nevertheless. because the last 2 visits have consumed a half day just for an oil change. 2021 Sienna is a fantastic vehicle, nevertheless. More

Extremely Disappointed with Service at Toyota of Easley I recently took my vehicle to Toyota of Easley for a routine maintenance check, and unfortunately, my experience was far from satisfactory. Easley I recently took my vehicle to Toyota of Easley for a routine maintenance check, and unfortunately, my experience was far from satisfactory. First and foremost, the customer service was lacking. The staff seemed disorganized and uninterested in helping customers. I waited long past my scheduled appointment When I finally spoke with a service advisor, they rushed through the explanation of what services my car needed and seemed annoyed when I asked questions. The work on my vehicle was subpar. After picking it up, I noticed several issues. Cleanlisness and care.of my vehicle was one of them.To make matters worse It felt like my car had been returned in worse shape than when I brought it in. I also found their pricing to be exorbitant for the quality of service provided. I expected to pay a fair price for competent work, but instead, I received the opposite. Overall, my experience at Toyota of Easley was incredibly disappointing. I will not be returning and would not recommend this location to anyone looking for reliable automotive service. Save your time and money and take your business elsewhere!! More

I was shown so much respect. Everyone was so kind and friendly. Kinda like family. I have never been disappointed with service and customer care. Thank you! Everyone was so kind and friendly. Kinda like family. I have never been disappointed with service and customer care. Thank you! More

I have been coming to Toyota of Easley for service (and have bought several new cars) for many years. The main reason is my trust in Kevin Biddle. He always wants me to feel good about my service experie have bought several new cars) for many years. The main reason is my trust in Kevin Biddle. He always wants me to feel good about my service experience. More

Love the service department. Jacinda is the very best. As long as she is our service representative we will be with Toyota Easley. Jacinda is the very best. As long as she is our service representative we will be with Toyota Easley. More

I made an appointment for an oil change. And I was in and out in an hr. I was very pleaed And I was in and out in an hr. I was very pleaed More

Kevin does a great job. Always keeps me up to par on my Tundra. Thank you!! Always keeps me up to par on my Tundra. Thank you!! More

Service was prompt and friendly by all employees. They went above and beyond to help me with other questions I had about my Toyota that had nothing to do with my recall. They went above and beyond to help me with other questions I had about my Toyota that had nothing to do with my recall. More

To Whom It May Concern, I am writing to address some concerns regarding the service my wife received on our 4Runner on Saturday, September 21, 2024. We’ve been loyal customers for seven years, and I bel concerns regarding the service my wife received on our 4Runner on Saturday, September 21, 2024. We’ve been loyal customers for seven years, and I believe it’s important to bring these issues to your attention. First, upon getting into the 4Runner, my wife found that the seat and floorboard coverings had not been removed. In past experiences, we’ve always had those taken care of by the service team. This time, she was left to remove the dirty coverings herself, which is not what we expect after paying for professional service. Secondly, after leaving, she noticed that the reminder sticker indicated the next oil change was due at 193,790 miles. However, the vehicle had 195,xxx miles at drop-off. Further investigation revealed that the mileage had been inaccurately recorded at 188,790 on the paperwork. While these issues may seem minor, they raise significant concerns about the attention to detail in your service department. If such basic tasks are overlooked, how can we be assured that our 4Runner, which we rely on for our family’s safety, is being maintained properly? Errors like these could lead to equipment damage or, worse, safety issues. We experienced similar problems back in February, which is concerning. If these types of oversights are happening consistently, I wonder how many other customers are facing the same issues. I would appreciate your immediate feedback on how you plan to address these concerns to ensure a better experience for us and others in the future. If we cannot be assured of a higher standard of service, we may need to consider taking our business elsewhere. Thank you for your attention to this matter. More