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Toyota of Easley
Easley, SC
1,348 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,347 reviews
December 19, 2018
Very Helpful Repeat Customer Michael Abbott was extremely helpful, fast and courteous. Knowledgeable in his understanding of the vehicles with a sense of honesty. Dealership ver Michael Abbott was extremely helpful, fast and courteous. Knowledgeable in his understanding of the vehicles with a sense of honesty. Dealership very easy to deal with. More
by CLC
Employees Worked With
Michael Abbott, Salesman; Rick (Richard) Sales Manager; Contract/Finance Person.
December 17, 2018
New SUV My first time buying a vehicle out of state and it was a great experience. Everyone was so kind and the sales representative that worked with me was My first time buying a vehicle out of state and it was a great experience. Everyone was so kind and the sales representative that worked with me was very efficient. More
by hodges, danielle03
Employees Worked With
Michael Abbott
December 12, 2018
Jocinda is great Jocinda is great to work with. She is right on top of customer service! Got my car in right on time, reviewed service recommendations, completed th Jocinda is great to work with. She is right on top of customer service! Got my car in right on time, reviewed service recommendations, completed the service and got me back on the road with a big smile More
by Highlanders are great
Employees Worked With
Jocinda
December 06, 2018
Great people Nice friendly. Not too pushy. Mike was very helpful. He made sure we knew the truck before we left. Took my short jokes well. Great Guy. Nice friendly. Not too pushy. Mike was very helpful. He made sure we knew the truck before we left. Took my short jokes well. Great Guy. More
by Tommy Putnam
Employees Worked With
Mike Abbott
December 03, 2018
Service appointment I had an 8 am appointment on a Saturday they were ready for me when I arrived and was given a time frame for my visit. They preformed not only my sche I had an 8 am appointment on a Saturday they were ready for me when I arrived and was given a time frame for my visit. They preformed not only my scheduled maintenance but also a recall in less time than I was told which has never happened at any other dealership. Every one was professional and the waiting area was clean and had complimentary coffee I have been a Ford man all my life but after my experience with Toyota of Easley I will never purchase any where else or have the maintenance on my vehicles any where else and it’s a 30 minute drive for me to get there. But well worth it More
by Rayjenn30
Employees Worked With
Glen Etwaru
November 30, 2018
They very friendly and courteous They treat you with the most respect. They make you feel comfortable. They are very knowledgeable about what they do..For me that means a lot. They treat you with the most respect. They make you feel comfortable. They are very knowledgeable about what they do..For me that means a lot. More
by Forest456
Employees Worked With
Glen Etwaru
November 30, 2018
Very happy! Great experience and will recommend to friends and family. Took just over an hour to get the vehicle that I wanted even with a trade in. Great experience and will recommend to friends and family. Took just over an hour to get the vehicle that I wanted even with a trade in. More
by me
Employees Worked With
Richard Freeman
November 28, 2018
Nice people, great service. We always take our Toyota to the folks at Toyota of Easley. The service folks are always friendly and courteous. They always review the service they We always take our Toyota to the folks at Toyota of Easley. The service folks are always friendly and courteous. They always review the service they completed. More
by Bill
Employees Worked With
Glen Etwaru
November 27, 2018
Good Sales and Service Purchased my new Tacoma Limited in Sept. 2018. Salesperson, Karen Grant was able to give me a great price on the new Tacoma and a generous trade-in v Purchased my new Tacoma Limited in Sept. 2018. Salesperson, Karen Grant was able to give me a great price on the new Tacoma and a generous trade-in value for my 2013 Tacoma. I am enjoying the smooth ride and advanced technology of my new truck. Toyota of Easley has been servicing all of my vehicles for over 10 years. The few service complaints I've had were minor issues, and they always resolved them to my satisfaction. More
by roger2018
Employees Worked With
Karen Grant, Corey Arnold, Glen Etwaru
November 22, 2018
No follow up, or execution After calling to verify they could work on my Lexus 470 LX, brought vehicle to them(90 minute drive from Highlands). Gave them very specific informat After calling to verify they could work on my Lexus 470 LX, brought vehicle to them(90 minute drive from Highlands). Gave them very specific information, as to the issue. A series of warning lights came on and would come back on after resetting, once the vehicle was driven 24 miles. I asked for them to speficially test drive the vehicle after working on the vehicle for at least 25 miles, to make sure lights did not come back on. They told me it was the Oxygen Sensor...and they gave me a list of other needed maintenance..which I agreed to. They keep the car a week. Got the call to come and pick up. Picked up, drove it 24 miles and light right back on..I checked the odometer..they did. not test drive as I requested. I left a detailed message for their Service Manager, Mr. Muldoon, and a detailed email, via their customer feedback page. I never heard form anyone. Plean on contacting the owner, Mr. Norris. Follow up and execution is not existent. Friendly staff, just no culture of follow through. Don More
by Don Reynolds
Employees Worked With
Kevin Biddle, Mr. White, Glen Etwaru
