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Toyota of Easley
Easley, SC
1,236 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,236 reviews
April 17, 2018
Great Dealership! Toyota of Easley did a great job with my purchase of a new RAV 4. Make sure you ask for Kori. He did a fantastic job and I would recommend him to anyo Toyota of Easley did a great job with my purchase of a new RAV 4. Make sure you ask for Kori. He did a fantastic job and I would recommend him to anyone. More
by Hampton803
Employees Worked With
Kori
April 15, 2018
Not Pressured The salesman listened to our needs and was very knowledgeable on all questions that were asked. Left dealership very happy and would definitely recomm The salesman listened to our needs and was very knowledgeable on all questions that were asked. Left dealership very happy and would definitely recommend to family and friends. More
by BMC
Employees Worked With
Stanley Ukadike
April 12, 2018
Friendly, personable, and pleasant Very nice and pleasant. I needed to find something for my daughters first car. They Did not try to oversell what was not needed etc. my first experien Very nice and pleasant. I needed to find something for my daughters first car. They Did not try to oversell what was not needed etc. my first experience with Toyota. I will be back when I’m in market again. More
by Familyof5
Employees Worked With
Enjoyed working with Christian. Very professional young man. He wanted us to get what worked for us and had customers needs first.
April 11, 2018
Customer Focused! Rich Kirby and his Toyota of Easley team takes professionalism and courteousness to a whole new level. From initial contact to contracts being signed, Rich Kirby and his Toyota of Easley team takes professionalism and courteousness to a whole new level. From initial contact to contracts being signed, the entire process was handled with one focus - the customer! More
by Coastallefty
Employees Worked With
Rich Kirby & Adam McCroskey
April 05, 2018
20,000 mile Warranty Service The service man was great. Was there before appointment, but it was after the appointment time before he got to me. He was with another person. I wa The service man was great. Was there before appointment, but it was after the appointment time before he got to me. He was with another person. I was a little upset, but he was funny and joking. After he got me checked in, I felt a lot better. He was great. My wife says that I am short on patience. More
by krhmdch
Employees Worked With
Don’t know.
April 04, 2018
Working to Improve Service I purchased my vehicle at Toyota of Easley in 2005 (own 2006 Camry) and have continued to have most services done there. I try to make appts rather th I purchased my vehicle at Toyota of Easley in 2005 (own 2006 Camry) and have continued to have most services done there. I try to make appts rather than just drop in hoping it will be quicker and items needed would be on hand. Unfortunately this is not always the case and I recently had to return for a part that was not available even though the appt was make a few days prior, and I had left my car for the day. This took more time and caused an inconvenient to my work schedule. Things were taken care of and apologizes were given. I am really hoping this never happens again as I would transfer my service and future purchase to another Toyota dealer. More
by ToyotaOwner
Employees Worked With
Jason, Service Technician, Glen Etwaru
March 30, 2018
The extra mile The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, alway The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, always gets me in for service and recommends what I need and makes sure I know the options. More
by Stu29672
Employees Worked With
Jacinda
March 27, 2018
Great Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he sh Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he showed me my battery was about gone. More
by earle123
Employees Worked With
Erick
March 27, 2018
Great service I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without re I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without recommendations of items not needed. I will return to this dealership for service to my vehicle. More
by Great Taco
Employees Worked With
christina
March 16, 2018
Service Department Lacking It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it plain that we wanted ONLY an oil change and after 90 minutes was accosted by a service advisor to recommend additional service to perform. I will NOT be returning to a dealer who cannot perform maintenance as requested. More
by DrPhud
Employees Worked With
Glen Etwaru
