Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Easley

Easley, SC

Overview
Employees
Reviews
Vehicles
4.6
1,346 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
Contact Dealership
View Awards

5643 Calhoun Memorial Hwy

Easley, SC

29640

Directions

By Type

Showing 1,346 reviews

March 27, 2023

Our salesman, David Helton, was very courteous, listening to the criteria we were looking for in a vehicle, and demonstrated a thorough knowledge of the vehicle we test drove, which helped us in our selectio More

by Ron Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Helton - rate him 5 star
Report | Print
Mar 31, 2023 -

Toyota of Easley responded

Thank you for the great review! I will let David know to keep up the good work!

March 25, 2023

Jennifer the sales person was awesome. Other than that not happy. Dealership could care less about repeat buyers. They claim that there is not much markup on their inventory so they thin More

by A wise man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know his name
Report | Print
Mar 25, 2023 -

Toyota of Easley responded

Thank you for the kind words about Jennifer! She is a great person that loves her customer's! I would like to know a little more about what pricing you were given that was unreasonable. Our stance since the inventory shortage has been simple and transparent. Our sales price on our new vehicles is MSRP, plain and simple. Even when other dealers are charging thousands of dollars over MSRP or adding "dealer adds" to their vehicles which can increase the price over MSRP, we have not. We value you as a customer and hate that you feel the way you do because that is never our intention. Please reach out if there is anything else I can do to help! -Tucker Norris 864-915-4855

Mar 26, 2023 -

A wise man responded

2023 Toyota sr 4x4 4cylinder . How can you ask over $34000.00 for a base model truck. Maybe it’s not your fault but Toyota makes the truck in Mexico now. The prices should have went down. I bought a v6 from Toyota of Easley not long ago for that price.

Mar 27, 2023 -

Toyota of Easley responded

Yeah, it seems like prices have gone up on everything these days. I was shocked when I went to Lowes last week and was going to buy some wood and other little things for a DIY project that my wife and I are about to start! Toyota has had that Tacoma factory in Baja California for quite awhile now. I think shipping has gone up a little too. The MSRP on that truck is $33,959, which is about as low as you can get on a Tacoma these days. The only thing that could make it cost less is if it had the Utility Package instead of the Convenience Package. That would eliminate the fold down seats in the back, rear speakers, the remote keyless entry, and a few other things. This would drop the MSRP about $2k. Want me to try and find something like that?

March 24, 2023

This was my first time at this dealership. Carter my service writer was very nice. He made every effort to address my concerns More

by tombonvenuto
Recommend Dealer
Yes
Employees Worked With
Steven Carter, Glen Etwaru
Report | Print
March 23, 2023

This dealership was amazing and hassle free. Very prompt and detailed professional sales and finance team. More

by Mikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill in finance and Michael Abbott sales
Report | Print
March 20, 2023

We felt the car purchase was a smooth process. We completed the financing paperwork. They went over all the vehicle features. They introduced available accessories. And then we completed the More

by cb_misc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We dealt with Michael Abbott in sales, Isaac with accessories and Ashley in finance.
Report | Print
March 06, 2023

I had my cabin air filter replaced on my 2021 Toyota corolla a fairly new car of a little over 15,000 miles. I didn't think they had to be replaced that soon. Makes me wonder each time I bring the car More

by emax
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none of people above in service dept.
Report | Print
February 11, 2023

Constantly tried to upsale things I didn't want or need. They gave deceptive recommendations. They also charged me twice for both a 4 wheel alignment and a two wheel alignment. They also charged me over twi More

by Upset Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyone , joe
Report | Print
Feb 11, 2023 -

Toyota of Easley responded

I am sorry about your bad experience. I would love the opportunity to make it up to you. Please give me a call on my cell phone at your convenience. Mr. Michael Muldoon, Service Manager at Toyota of Easley - 864-918-7012

January 31, 2023

We had a great experience working with Eddy to get the vehicle equipped to meet our needs. He made our five hour drive to Easley worthwhile! More

by satiety-squalor.0l
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill McCormick
Report | Print
January 01, 2023

Excelente servicio, Gente muy educada Amabilidad Respuesta a las dudas Precios accesibles Carros super hermosos More

by Miriam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul, Glen Etwaru
Report | Print
December 28, 2022

Salesman, Sales Manager and Finance Manager made the experience enjoyable and pressure free. Provided answers to our questions so we could make an informed decision and purchase More

by dutch60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Schotborgh
Report | Print
Dec 28, 2022 -

Toyota of Easley responded

Congratulations on your new vehicle. We are so pleased that Eddy provided you with a positive buying experience. We hope you enjoy your new vehicle for many years to come. We hope to see you on your first service visit.

1
...
77
78
79
...
135