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Toyota of Easley

Easley, SC

4.6
1,346 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,346 reviews

January 23, 2024

I am very disappointed in them for the first time. Your rate increase is not affordable for someone who is retired and on a fixed income. I have never had to pay this much here before. I will never co More

by laneygrace87dissapointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Etwaru
Jan 23, 2024 -

Toyota of Easley responded

We are so sorry to hear you were not completely satisfied with your recent service visit. We strive to provide all our customers with quality workmanship at a fair price, although we realize the cost of repairs can at times be challenging. Please give us a call at your convenience and I will gladly review your service. Paige Pitman, Customer Relations Manager 864-855-2233.

January 23, 2024

I was met by staff member as soon as I entered. He kept me informed of needs and progress. When I told him of a deadline I had to have for leaving, he said, “We can do that”. And they did! I have a More

by Mamaw Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Jan 26, 2024 -

Toyota of Easley responded

We are so happy we could provide you with the service you needed promptly and we look forward to assisting you again in the future!

January 22, 2024

They are courteous and efficient. I had a very pleasant experience from scheduling the appointment to the completion of the service. More

by Suzannewjones73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Amado
Jan 23, 2024 -

Toyota of Easley responded

We are so pleased you had a good experience and look forward to assisting you with any future needs as well!

January 16, 2024

Awesome people they help me get a new car and I love it thank u so much More

by Swann7430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Toyota of Easley responded

Thank you for your kind words! We are delighted you are enjoying your new car.

January 16, 2024

Very professional, patient, knowledgeable. Everyone I encountered was helpful and friendly. My salesman, Mike Abbot, went above and beyond to get me what I needed and wanted. More

by janethannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Toyota of Easley responded

Thank you for the wonderful review, Janet. Mike Abbott is certainly an asset to Toyota of Easley and his customers. We thank you for taking a moment to recognize his friendly, professional service!

January 12, 2024

Michael Abbott is one of the best car salesman you can ever do business with. He puts no pressure on you to buy just tells you the facts why you should buy and he goes beyond Michael Abbott is one of the More

by Richiesimmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Pangle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Toyota of Easley responded

Thank you for taking a moment to share your kind words about Mr. Michael Abbott. Michael is passionate about ensuring his customers have an outstanding buying experience and we are pleased that you drove away happy!

January 12, 2024

Purchase my 4runner completely without visiting the dealer. Had the car delivered. Very smooth process.! More

by himmel3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Easley responded

We are pleased you had such a smooth and pleasurable buying experience! Please let us know if we can further assist you in the future. In the interim, enjoy your new 4 Runner!

January 11, 2024

Toyota of Easley is built on family values and all the employees make you feel like you are a part of that family when you go. More

by Shannon Dales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kirby
Jan 12, 2024 -

Toyota of Easley responded

Hi Shannon - Thank you for your kind words! We are proud to be part of a team built on family values and happy you had a great experience with your recent purchase. Please let us know if there is anything we can do to assist you in the future. In the interim, we hope you enjoy your new car!

January 11, 2024

Experience was great, straightforward and exceptional detail to car features and value. I appreciated not getting the typical sales person pressure. More

by ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Abney
Jan 12, 2024 -

Toyota of Easley responded

Congratulations on the purchase of your new car. We are so pleased to hear you enjoyed your interactions with Mr. Michael Abbott and look forward to assisting you in the future as well.

January 10, 2024

My buying experience at this dealership was top notch! Michael was amazing and professional. He was knowledgeable of the vehicle and shared his expertise on operating instructions. They made it so pleasur More

by mpirkle69
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Toyota of Easley responded

Congratulations on your new car! We also thank you so much for your kind words about Mr. Michael Abbott. We will gladly share your kind words with him.

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