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Toyota of Easley

Easley, SC

4.6
1,346 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,346 reviews

February 08, 2024

Jacinda was very pleasant and conscientious. She kept me informed and asked for my input. More

by brianhornbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda, Kevin Biddle, Thomas, Dan and Ian, Glen Etwaru
Feb 13, 2024 -

Toyota of Easley responded

Thank you for taking the time to give us a 5-star rating! We are pleased to hear you enjoyed your interactions with Jacinda and will gladly share your kind words with her.

February 08, 2024

My wife & I purchased the 2022 RAV4 in May 2022 for our Daughter. We visited the dealership and dealt With George Hooper. The complete deal from visit, purchase and closing was flawless. Post closing the s More

by Randy Windham (dad)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Etwaru
Feb 13, 2024 -

Toyota of Easley responded

Randy, we are so pleased to hear you and your family have become part of our Toyota or Easley family! We will be happy to share your kind words with George and our service team. We will gladly be here any time you need us.

February 08, 2024

Purchased a 2024 Grand Highlander We were met in the lot by Adam Pangle who treated us like he had known us for years. He assisted us through the complete purchase, very knowledgeable not at all pushy. We t More

by hoytseymore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Pangle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McArthur
Feb 13, 2024 -

Toyota of Easley responded

Congratulations on your new Grand Highlander and we appreciate your taking the time to provide our team with such a fantastic rating! Adam, Bill, and Issac are a terrific team, and will appreciate hearing your kind words.

February 05, 2024

Everyone was very nice and courteous during the time my car was serviced. The guys that helped me was also very nice More

by Shayshay41923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Etwaru
Feb 23, 2024 -

Toyota of Easley responded

Thank you for providing our service team with a 5-star review! We look forward to assisting you again with any future needs.

February 04, 2024

Always very courteous and helpful! Never any problems answering questions that we have. We have bought four cars from them and the service is a major reason why. Also believe the cars More

by Blessed24/7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick , Glen Etwaru
Feb 23, 2024 -

Toyota of Easley responded

Thank you for taking the time to provide us with a 5-star review!

February 03, 2024

Received excellent customer service and prompt completion of my 4Runner’s routine maintenance. I will return for any future repairs. More

by annamk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Feb 23, 2024 -

Toyota of Easley responded

We are very pleased you received the 5-star service we strive toward for all our customers and look forward to assisting you again with any future needs!

February 02, 2024

The service tech was rude and in too big a hurry to efficiently serve the customer. She needs a lesson in customer service. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine frye, Glen Etwaru
Feb 06, 2024 -

Toyota of Easley responded

Alan - Thank you for taking the time to provide this valuable feedback and for speaking with me today. My sincere apologies for your experience as it was certainly not up to the Toyota of Easley standards. Please feel free to give me a call at any time if I can assist you with anything! Paige Pitman, Customer Relations Manager (O) 864-855-2233 (C) 407-813-8703 or email paigep@toyotaofeasley.com.

February 02, 2024

Always meets my expectations in every manner. Kevin is my go-to person every appointment. Punctual, good communication and thorough. More

by Mlhpianogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
Feb 23, 2024 -

Toyota of Easley responded

Thank you for your 5-star review and especially the kind words regarding Mr. Kevin Biddle! We will gladly share them with him as well.

January 30, 2024

Raffel did a great job. Be sure you let him know how much I appreciate all his help More

by buddyandciscosbistro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raffel
Jan 31, 2024 -

Toyota of Easley responded

Thank you so much for your 5-star review and kind remarks regarding Rafael! We will gladly share your positive review with him.

January 26, 2024

He was awesome to work with! He has high positive energy that is contagious! He is very informative, he spent the extra time to thoroughly teach my teenage driver all she needed More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Toyota of Easley responded

Thank you for the fantastic rating and kind words regarding Mr. Michael Abbott! Michael is genuinely enthusiastic about going above and beyond for his customers. We are so pleased he was able to assist your daughter in learning about all the amazing features of her new car.

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