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Toyota of Easley
Easley, SC
1,343 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,343 reviews
May 10, 2024
I called your parts department and they gave me the price for a new key fob - emergency key and installation- the actual price was $100.00 over what I was quoted . When I asked the technician about it he sai for a new key fob - emergency key and installation- the actual price was $100.00 over what I was quoted . When I asked the technician about it he said that happens sometimes. Poor customer service and I should not have paid the extra but I didn’t want to complain and make a scene in the service area . More
by SBYARID
Verified CustomerEmployees Worked With
I as assigned to Dennis
May 10, 2024
Super easy, no pressure. Wonderful car buying experience. I would purchase from here again and refer my family and friends. Wonderful car buying experience. I would purchase from here again and refer my family and friends. More
by akhaynes68
Employees Worked With
May 10, 2024
Exemplary and quality dealership! Professional, informative, and quality customer service! You feel more like family the moment you step in! If you are looking for a vehicle, look no Professional, informative, and quality customer service! You feel more like family the moment you step in! If you are looking for a vehicle, look no further than Toyota of Easley!!! M. Moore More
by MIKMOE520
May 08, 2024
Service was fine and the guy that checked me out was amazing but the fact that the amount I paid doubled for mine and my daughter’s vehicle with no pre warning. After my daughters total doubled I called amazing but the fact that the amount I paid doubled for mine and my daughter’s vehicle with no pre warning. After my daughters total doubled I called up to Toyota to talk about it and ask before bringing my vehicle in .. would mine double as well. The lady I spoke with said no it shouldn’t and when I arrived to pick it up mine had increased by $20 More
by VITEHOME
Employees Worked With
Can’t remember check out guy .. maybe Armando
May 07, 2024
Have used T of E's service department for over 20 years. Very satisfied overall-if I hadn't been, well, I'd have flushed them years ago. Very satisfied overall-if I hadn't been, well, I'd have flushed them years ago. More
by tourtellotp
Employees Worked With
Other Employees :
Kevin,Rafael, Dan, Glen - all very helpful. And owner Ryan
May 06, 2024
Don’t set up appointment with me and tell me it’s 1 to 1. 5 hrs when I return almost 4hrs later it hasn’t even been looked at. When it was inspected actually took about 20 minutes to determine it was “ok”. 5 hrs when I return almost 4hrs later it hasn’t even been looked at. When it was inspected actually took about 20 minutes to determine it was “ok”. More
by AKSCH12
Employees Worked With
