Toyota of Easley

Drove 2. 5 hours here and the sales manager used that information to low ball my trade in and refuse to negotiate numbers saying “well you drove two hours here 5 hours here and the sales manager used that information to low ball my trade in and refuse to negotiate numbers saying “well you drove two hours here” I happily drove home empty handed as I refuse to do business with conniving people trying to extort me. Take your business elsewhere that values business coming through their door. Also would like to add the sales manager tried explaining the fabricated numbers of “work” my vehicle would need as if I was too stupid to know for myself and when I countered his logic with how much he would make off the deal he says “oh it doesn’t matter what I sell it for” well sir if you’re trying to rip me off it sure does More

Michael Abbott was great to deal with. I highly recommend him ! He kept in touch with me through the entire process. I highly recommend him ! He kept in touch with me through the entire process. More

Love dealing with Kevin Biddle in the service department, he always good care of me and my daughters he always good care of me and my daughters More

Michael Abbott and all the guys are top shelf at Toyota of Easley as well as the owner there. Great people. of Easley as well as the owner there. Great people. More

Adam Pangle the sales agent was very personable, knowledgeable, and professional. He listened to our questions and answered them to our satisfaction. He did not pressure us into purchasing a certain knowledgeable, and professional. He listened to our questions and answered them to our satisfaction. He did not pressure us into purchasing a certain vehicle. If he wasn’t sure about something he immediately sought out someone else who would know the definitive answer. He encouraged us to call him anytime we had a question about our purchase, and he would walk us through the steps. We appreciated his willingness to help even after the sale. More

. Professional employee who were most polite, listened to the reason for service ong with a clean environment the reason for service ong with a clean environment More

During my service activity I also talked to the service manager, he referred me to Toyota customer experience center, that phone call fell on deaf ears. manager, he referred me to Toyota customer experience center, that phone call fell on deaf ears. More

Good experience overall. Staff is very friendly and helpful. Construction going on but they are handling it well. Staff is very friendly and helpful. Construction going on but they are handling it well. More

The repair on our air conditioner was way too expensive. I would think that the technician was trained to know what the problem was instead of replace this, replace that. Finally from the process of illumin I would think that the technician was trained to know what the problem was instead of replace this, replace that. Finally from the process of illumination the problem was found. Also before this visit when our truck was brought in for service the technician wrecked the back quarter panel and we were not told about it. My husband found it the next day and brought to the attention of service manager. It is in the shop now being repaired. The time before this my Highlander was brought in to replace a broken taillight. It was replaced but we had to bring it back because the technician did not connect it so it would work. Just crazy things that should not happen. More

Spark plugs, Drive belt, a Filter & Rear wiper- advised need to do and plugs,etc are a major job, maybe 7+ hours. Scheduled a 730a drop off and about 815a I then drove the loaner (thanks) 45 min back to my need to do and plugs,etc are a major job, maybe 7+ hours. Scheduled a 730a drop off and about 815a I then drove the loaner (thanks) 45 min back to my home to work; asked Rafael to give me a heads up 1.5 hrs before job completed. About 10:45a Rafael rings and car ready. Would have waited or used the shuttle service, saving time & your money. My wife, Debra, several wks before had the opposite experience for routine service as car delayed for some reason(s). Was 3+ hours arrival to departure as seems when our Service rep goes to lunch the process grinds to a halt. Love the dealership and the folks one interacts with, maybe a few hiccups to resolve. tim swift More