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Toyota of Easley

Easley, SC

4.6
1,346 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,346 reviews

September 14, 2024

Kevin Biddle is excellent ! !! Toyota of Easley is very lucky to have him !!! He is professional, courteous, and very knowledgeable!!! More

by EDDIE MONTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle - see prior narrative
September 13, 2024

Always add service I didn't ask for. Suppose to have free oil change, but wouldn't give it to me. More

by tigerwhiz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Always always a pleasant experience! Kevin is sooo wonderful!!! Please thank him again for me!! More

by Hagirl1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
September 12, 2024

I had a horrible experience with this service center which I have to admit is unusual. However, I was left to feel scolded like a child for something that I was NOT made aware of, added to the fact tha More

by MRODRI4192
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Toyota of Easley responded

I am so sorry to hear about your bad experience in our service department! It is totally unacceptable for anyone here at Toyota of Easley to treat someone in that nature. Can you please call or text me at 864-915-4855 to give me more info on what happened? Thank you! -Tucker Norris

September 12, 2024

I’ve always been pleased with Toyota of Easley but waiting 2 hours for an oil change and tire rotation with an appointment is a bit much More

by Odessa340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan from service was great
September 12, 2024

Professional and reliable. . of course iits Toyota a great product! My 4Runner has always been serviced at Toyota of Easley and always will. More

by JAGTHOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
September 12, 2024

Informative and very courteous staff. Thank you to everyone at Toyota of Easley, SC MJG More

by meanjeangreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Customer service follow through was nearly non existent It took three months and three trips to dealership to get shocks and struts changed out on a 2002 4 runner More

by STEVE@MEDIAQUESTOUTDOOR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Dahlgren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Hace unos meses atrás visité Toyota Easley y tuve la suerte que me atendiera Raúl 10/10 muy amable y muy profesional, la información que nos brindó fue de mucha ayuda y muy clara. (No tuvimos oportunida More

by Paloma chavarin
Recommend Dealer
Yes
Employees Worked With
Raúl RJ Wolfkill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Everyone was pleasant and courteous. Notified me of completed services and removed plastic and paper from my car. More

by VERDELLROBERTREN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda Beaudoin
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