Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Easley
Easley, SC
1,712 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,712 reviews
February 07, 2018
Great Service Had battery issues. Auto was still under warranty. Worked with several people there. Outgoing, professional, kind would describe the staff. Excellent Had battery issues. Auto was still under warranty. Worked with several people there. Outgoing, professional, kind would describe the staff. Excellent customer service skills. Would recommend More
by Martha W
Employees Worked With
Kayla and two males who I do not recall names.
January 30, 2018
Superb Sales & Service We purchased a 4Runner at Toyota of Easley and every aspect of that sale and service has been superb. For example, after realizing we weren’t making We purchased a 4Runner at Toyota of Easley and every aspect of that sale and service has been superb. For example, after realizing we weren’t making the most of the electronics on the vehicle, we asked for help. One of the sales reps walked us through setting up and operating the various “app” functions on our 4Runner — from navigation to traffic to weather. He took us through the “voice” function and using the screen buttons. He was patient and knowledgable. We walked away smarter — maybe not quite as smart as the 4Runner, but better able to use its assets to our benefit. The entire team from sales to service has been impressive and very responsive to customer questions. These are folks you want to do business with. More
by MikeB
Employees Worked With
Michael Abbott, Corey Arnold, Richard Henderson, Christie Segars, Kevin Biddle
January 17, 2018
Mishandled service My recent routine service was poorly handled. Jason (I think that was his name) was "covering" for Roger while he was at lunch. I waited for over an h My recent routine service was poorly handled. Jason (I think that was his name) was "covering" for Roger while he was at lunch. I waited for over an hour before I went to Jason to find out what the hold up was. He then talked with Roger who obviously didn't know my job had long since been completed. My paperwork was not at the payout desk. Roger apologized, but the last thing he told me was it was "not his fault". Not a very professional way to represent your dealership More
by Cardoc
Employees Worked With
Roger, Jason
January 12, 2018
Very helpful staff. Glen went out of his way to schedule & g Very helpful staff. Glen went above expectations scheduling my work Getting me a shuttle ride Texting updates Texting when finished & sent the sh Very helpful staff. Glen went above expectations scheduling my work Getting me a shuttle ride Texting updates Texting when finished & sent the shuttle to pick me up More
by Bigg
Employees Worked With
Glen Carl
January 11, 2018
Through and explained what needed to be done Apparently I had not put my gas cap on the last time I pumped gas, which cause a light to come on. She explained what happened Apparently I had not put my gas cap on the last time I pumped gas, which cause a light to come on. She explained what happened More
by Bryant, 123145
Employees Worked With
Beaudoin
January 06, 2018
Thorough and Expertise Service Professional staff that kept you informed of your service progress. Very thorough with their inspections and informed you of what other services may b Professional staff that kept you informed of your service progress. Very thorough with their inspections and informed you of what other services may be due on your vehicle. More
by Simplemom
Employees Worked With
Christine
December 21, 2017
Service Toyota The last 2 years I always visit Toyota Easley because I trust my vehicle on them. Best service client and provider the best decision ever The last 2 years I always visit Toyota Easley because I trust my vehicle on them. Best service client and provider the best decision ever More
by Gabe
Employees Worked With
Service Department
December 12, 2017
Christopher Gist is great. The sales experience was great and service has always been excellent. This is the third vehicle we have purchased here. And the second from Christop The sales experience was great and service has always been excellent. This is the third vehicle we have purchased here. And the second from Christopher. More
by Cask16
Employees Worked With
Christopher Gist
December 08, 2017
110k service with tire balance. Kept me informed and review They kept me informed and worked with me. Definite improvement in the way the car drove following work. They let me know they can work with me to get They kept me informed and worked with me. Definite improvement in the way the car drove following work. They let me know they can work with me to get the best price for tires. Service manager provided me his card for future contact. More
by Keystone
Employees Worked With
Don’t remember.
December 07, 2017
Great and professional service I didn’t have to wait very long at all for my car to be serviced! They took my car as soon as I drove in. I didn’t have to wait very long at all for my car to be serviced! They took my car as soon as I drove in. More
by Sweeter
Employees Worked With
Eric
