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Toyota of Easley
Easley, SC
2,381 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 2,381 reviews
Verified Customer
July 07, 2024
I took my car for the standard maintenance and booked for the shuttle service so that I was not confined to the dealership. There was no one available for shuttle and I was told to take an Uber. The destinat the shuttle service so that I was not confined to the dealership. There was no one available for shuttle and I was told to take an Uber. The destination I wanted to go was less than a mile down the road but required crossing a busy highway with a family member that is not able to walk that far. In addition to it being over 90 degrees on the day of service. I have used this dealership for service numerous times. It usually takes over an hour for standard services which is why I always book for shuttle services. Sadly, I am displeased with the customer service during this visit. However, the service rep, Ian was very kind and cheerful which was much appreciated! More
by josiebrabson
Employees Worked With
Ian Mack
July 07, 2024
I was disappointed, dealership wanted to sell me new air filters as they were reported previously as needing replacing ( I replaced them myself immediately after this- 5,000 miles ago) and was told they nee filters as they were reported previously as needing replacing ( I replaced them myself immediately after this- 5,000 miles ago) and was told they needed replacing again. Felt like everyone is just trying to take my money even when work isn’t needed. This is why I left Toyota of Greer and Toyota of Greenville. If this happens again, Toyota of Easley will be in my review mirror! More
by lisaleary6
Employees Worked With
Didn’t work with this employee
July 06, 2024
Handle my maintenance without issue and didn’t try and charge me any additional fees for the maintenance. Recommend using Toyota of Easley vs any Fred Anderson owned dealership! charge me any additional fees for the maintenance. Recommend using Toyota of Easley vs any Fred Anderson owned dealership! More
by SMLOPRESTE
Employees Worked With
Ian Mack
