Toyota of Easley

Not Pressured The salesman listened to our needs and was very knowledgeable on all questions that were asked. Left dealership very happy and would definitely recomm The salesman listened to our needs and was very knowledgeable on all questions that were asked. Left dealership very happy and would definitely recommend to family and friends. More

Friendly, personable, and pleasant Very nice and pleasant. I needed to find something for my daughters first car. They Did not try to oversell what was not needed etc. my first experien Very nice and pleasant. I needed to find something for my daughters first car. They Did not try to oversell what was not needed etc. my first experience with Toyota. I will be back when I’m in market again. More

Customer Focused! Rich Kirby and his Toyota of Easley team takes professionalism and courteousness to a whole new level. From initial contact to contracts being signed, Rich Kirby and his Toyota of Easley team takes professionalism and courteousness to a whole new level. From initial contact to contracts being signed, the entire process was handled with one focus - the customer! More

20,000 mile Warranty Service The service man was great. Was there before appointment, but it was after the appointment time before he got to me. He was with another person. I wa The service man was great. Was there before appointment, but it was after the appointment time before he got to me. He was with another person. I was a little upset, but he was funny and joking. After he got me checked in, I felt a lot better. He was great. My wife says that I am short on patience. More

Working to Improve Service I purchased my vehicle at Toyota of Easley in 2005 (own 2006 Camry) and have continued to have most services done there. I try to make appts rather th I purchased my vehicle at Toyota of Easley in 2005 (own 2006 Camry) and have continued to have most services done there. I try to make appts rather than just drop in hoping it will be quicker and items needed would be on hand. Unfortunately this is not always the case and I recently had to return for a part that was not available even though the appt was make a few days prior, and I had left my car for the day. This took more time and caused an inconvenient to my work schedule. Things were taken care of and apologizes were given. I am really hoping this never happens again as I would transfer my service and future purchase to another Toyota dealer. More

The extra mile The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, alway The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, always gets me in for service and recommends what I need and makes sure I know the options. More

Great Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he sh Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he showed me my battery was about gone. More

Great service I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without re I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without recommendations of items not needed. I will return to this dealership for service to my vehicle. More

Service Department Lacking It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it plain that we wanted ONLY an oil change and after 90 minutes was accosted by a service advisor to recommend additional service to perform. I will NOT be returning to a dealer who cannot perform maintenance as requested. More

Classic Stealership Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service d Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service department is more concerned about pushing sales than actual maintenance and customer service. Diagnosis that they determined was not the true root cause of the check engine light. Good thing I read the code before taking it to Easley, because it confirmed they are just sleazy salesmen trying to leverage their customers. More