Toyota of Easley

Classic Stealership Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service d Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service department is more concerned about pushing sales than actual maintenance and customer service. Diagnosis that they determined was not the true root cause of the check engine light. Good thing I read the code before taking it to Easley, because it confirmed they are just sleazy salesmen trying to leverage their customers. More

Service Department I have brought my 2007 Camry in on different occasions, and I have had a great and friendly experience every time . The staff there are very helpful a I have brought my 2007 Camry in on different occasions, and I have had a great and friendly experience every time . The staff there are very helpful and courteous, and this has been a determining factor in my future purchases of vehicles as I will return to this dealership for my next vehicle purchase. More

Great Buying Experience We have been quite impressed with our experience at Toyota of Easley! Let me start this review by saying that my husband is very particular about wha We have been quite impressed with our experience at Toyota of Easley! Let me start this review by saying that my husband is very particular about what he wants. He is a mechanic, and we have found it a challenge to find a dealership we feel comfortable working with. My husband has had his eye on purchasing a new Tundra for over a year. We pulled into the parking lot at Toyota of Easley two weeks ago, and there it was... the exact truck he wanted. We decided to talk numbers, and our salesman, Michael Abbott, was straightforward and honest about the details. If he didn't know the answer to a question himself, he let us know that he would ask someone else and get back to us. We very much appreciated his honesty because no one likes to be jerked around! We worked with the sales manager, Rich Kirby, to discuss the price and options to get to a payment in our price range. He was respectful of our needs and did not push us to accept a deal we were not comfortable with. His negotiations were fair, and we got the truck for a great price! In the past, we have walked out of deals because the finance person was disrespectful. But our finance person at Toyota of Easley, Jerry Ashley, was pleasant to work with, and we left the dealership feeling confident and excited about our purchase. The entire process felt quick and painless and only took 3 hours! Thank you Toyota of Easley for a great buying experience! We look forward to working with you in the future for service and future vehicle purchases. More

Remarkable!! Great service! This Toyota Dealership (Easley) is beyond professional. They provided exceptional service and even washed my car once the servicing was Great service! This Toyota Dealership (Easley) is beyond professional. They provided exceptional service and even washed my car once the servicing was completed! 5 stars! More

Great Service Had battery issues. Auto was still under warranty. Worked with several people there. Outgoing, professional, kind would describe the staff. Excellent Had battery issues. Auto was still under warranty. Worked with several people there. Outgoing, professional, kind would describe the staff. Excellent customer service skills. Would recommend More

Superb Sales & Service We purchased a 4Runner at Toyota of Easley and every aspect of that sale and service has been superb. For example, after realizing we weren’t making We purchased a 4Runner at Toyota of Easley and every aspect of that sale and service has been superb. For example, after realizing we weren’t making the most of the electronics on the vehicle, we asked for help. One of the sales reps walked us through setting up and operating the various “app” functions on our 4Runner — from navigation to traffic to weather. He took us through the “voice” function and using the screen buttons. He was patient and knowledgable. We walked away smarter — maybe not quite as smart as the 4Runner, but better able to use its assets to our benefit. The entire team from sales to service has been impressive and very responsive to customer questions. These are folks you want to do business with. More

Mishandled service My recent routine service was poorly handled. Jason (I think that was his name) was "covering" for Roger while he was at lunch. I waited for over an h My recent routine service was poorly handled. Jason (I think that was his name) was "covering" for Roger while he was at lunch. I waited for over an hour before I went to Jason to find out what the hold up was. He then talked with Roger who obviously didn't know my job had long since been completed. My paperwork was not at the payout desk. Roger apologized, but the last thing he told me was it was "not his fault". Not a very professional way to represent your dealership More

Very helpful staff. Glen went out of his way to schedule & g Very helpful staff. Glen went above expectations scheduling my work Getting me a shuttle ride Texting updates Texting when finished & sent the sh Very helpful staff. Glen went above expectations scheduling my work Getting me a shuttle ride Texting updates Texting when finished & sent the shuttle to pick me up More

Through and explained what needed to be done Apparently I had not put my gas cap on the last time I pumped gas, which cause a light to come on. She explained what happened Apparently I had not put my gas cap on the last time I pumped gas, which cause a light to come on. She explained what happened More

Thorough and Expertise Service Professional staff that kept you informed of your service progress. Very thorough with their inspections and informed you of what other services may b Professional staff that kept you informed of your service progress. Very thorough with their inspections and informed you of what other services may be due on your vehicle. More