Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership
View Awards

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,832 reviews

September 24, 2022

Awesome service. All employees were courteous and helpful. I highly recommend Downtown Toyota for a lease or purchase. More

by feriaricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hong and
Report | Print
Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Muy amigables son personas que te ayudan y te apoyan a cumplir el sueño de tener un carro gracias toyota of Downtown LA More

by Perezantonio1492@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Toyota of Downtown L.A. responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Norma was very passionate and patience. If I got a new car I'll go back there with her More

by maryduenas102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Lopez
Report | Print
Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Good customer service, always the sale person talk to us the true about the price. More

by Ivamoreno68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Herrera
Report | Print
Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

September 21, 2022

Great service by Abraham once again. Thank you so much for your honesty, courtesy, and professionalism! More

by Blueprint Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 20, 2022

Micheal was awesome! Definitely helped answer all of my questions and listened to my concerns. More

by Cruzkarina43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Sep 22, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

September 19, 2022

They were very generous and friendly get you in and out in a timely manner!! More

by Almandaboo33
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review Almandaboo33! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 19, 2022

I love doowntown L. A Toyota good customer service I will referral my friends to the dealer More

by Acorona1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ester
Report | Print
Sep 19, 2022 -

Acorona1979 responded

I love Toyota from downtown L.A

September 19, 2022

Except for the supposed Toyota $750 loyalty discount which they missed on incorporating for my loyalty discount everything else was processed smoothly. Fair enough. More

by PBALMEDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
Report | Print
Sep 21, 2022 -

Toyota of Downtown L.A. responded

PBALMEDA, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Toyota of Downtown LA Team

September 16, 2022

Phenomenal customer service and expertise. All my questions were answered and in a matter of a few hours I drove away in my new Camry. :) More

by THRILLIONAIRESTEEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther and Jason Parks
Report | Print
Sep 20, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Downtown LA Team

1
...
96
97
98
...
184