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Toyota of Downtown L.A.
Los Angeles, CA
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,832 reviews
October 13, 2022
Kevin in sales and Will in financing were both great, courteous, and helpful. They were very friendly and it felt like they were really trying to help me out. courteous, and helpful. They were very friendly and it felt like they were really trying to help me out. More
by Alex F.
Verified CustomerEmployees Worked With
Kevin V. in Sales & Will in Financing
October 12, 2022
What kind of dealership takes almost 4 hours just to change your tire that has insurance? This dealer IS NOT the place to service your car. DO NOT COME HERE! change your tire that has insurance? This dealer IS NOT the place to service your car. DO NOT COME HERE! More
by Deecee
October 11, 2022
My RAV4 had a break noise issue. Erick thought it could be a parts failure on which Toyota has a posting, so I may be able to get the new parts at no cost. The repair which was expec Erick thought it could be a parts failure on which Toyota has a posting, so I may be able to get the new parts at no cost. The repair which was expected to be half day, took till next morning, but Erick provided periodic updates and offered me a ride home. My first experience with TDTLA was a maintenance in July. I went there before appointment time but sat in the car for an hour just to talk to someone. For this repair, I seriously thought about taking it elsewhere to some other dealer, but it worked out well - thanks to Erick. I hope TDLA would continue to improve the service, so that we don't have to wonder where to go, each time when the service schedule comes up. More
by Hiro
Employees Worked With
Erick Cordova
October 10, 2022
I was told that I will have my Toyota care, that costs an extra 3500, refunded because I did not need it and it has been more than a month, still no cancelation from Alex. He told me twice that it was being extra 3500, refunded because I did not need it and it has been more than a month, still no cancelation from Alex. He told me twice that it was being done. More
by L_CAMUS
Employees Worked With
Alex Shin from Finance Dept.
October 07, 2022
Took my prius for service and Gary and the team got to work on it right away did a wonderful jobruns like new. work on it right away did a wonderful jobruns like new. More
by Luis
Employees Worked With
October 07, 2022
GREAT The staff here is very professional, courteous, well respectful employees. Erick Cordova was so nice to myself and my auntie. He explained everything clearly about what was done regarding my car an well respectful employees. Erick Cordova was so nice to myself and my auntie. He explained everything clearly about what was done regarding my car and got us a ride to and from the dealership. Thanks Erick and Toyota DTLA. YOUR THE BEST!!! More
by calstyle99
