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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,808 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,808 reviews

December 16, 2023

She was a very helpful person very professional. She really explain everything in very good and clearly words. More

by wendi_portillo
Recommend Dealer
Yes
Employees Worked With
Luz
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Dec 18, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Wendi. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

December 16, 2023

Jose the sales man and Matthew were very helpful. They both worked hard for us to go home with a new car. More

by LESTER.MONROY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Escobar
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Dec 19, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Lester! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

December 15, 2023

Jimmie Saucedo is the best! He has been my advisor since I’ve purchased my vehicle. Very kind and helpful person. He’s great at communicating and making the experience run smoot More

by Jaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Jaz! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

December 15, 2023

I feel very good, and happy with my experience Very comfortable, professional, and excellent offers. More

by Trejosramireztania
Recommend Dealer
Yes
Employees Worked With
Oscar Vega
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Dec 15, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

December 15, 2023

Professional and not pushy. Politeness and poise. They met my needs. Efficient and experienced in processing all paperwork. More

by ESTELLECERVANTES7
Recommend Dealer
Yes
Employees Worked With
Johana Garcia, Rep. and Esther, finance
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Dec 15, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

December 15, 2023

Professional , attentive , smart , kind Excellent service , professional team , good atmosphere , nice people , fast service , great offer , amazing car More

by vitalisanchez777
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 18, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Vitali. Sincerely, The Toyota of Downtown LA Team

December 15, 2023

They were very helpful en every step of my purchase They make sure to offer me a good deal More

by Beatrizita90
Recommend Dealer
Yes
Employees Worked With
Xiomara Menjivar y jessica
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Dec 18, 2023 -

Toyota of Downtown L.A. responded

Beatrizita, we really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Toyota of Downtown L.A. looks forward to seeing you again for your next service appointment! Sincerely, The Toyota of Downtown LA Team

December 15, 2023

fascinating very good service. excellent delighted but above all the patience of its seller David More

by CRUZBENJAMIN1186
Recommend Dealer
Yes
Employees Worked With
David
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Dec 18, 2023 -

Toyota of Downtown L.A. responded

Cruz, thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

December 14, 2023

Easy process My experience was actually very professional and easily understood Would recommend my family member for sure More

by Arturo Cortez
Recommend Dealer
Yes
Employees Worked With
I forgot
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Dec 15, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Arturo. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

December 14, 2023

It's was great at the beginning until I took out the car and the next day my tire pressure malfunctioned, then I called Eduardo and asked if they can fix it and he said he couldn't help me. Not a pleasant e More

by LAWRENCEGARCIA2628
Recommend Dealer
No
Employees Worked With
Carla
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Dec 15, 2023 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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