Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,808 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership
View Awards

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,808 reviews

December 29, 2023

very helpful staff, very clean and tidy space. staff was super patient with me when i ran into a problem More

by hann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez
Report | Print
Jan 03, 2024 -

Toyota of Downtown L.A. responded

Hann, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Toyota of Downtown LA Team

December 29, 2023

GO ELSEWHERE! Service wait time is obscenely long and their time estimate for completion is off by HOURS! Service appointment was 10:30am and was given a conse More

by Painful Wait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
Jan 03, 2024 -

Toyota of Downtown L.A. responded

I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

December 28, 2023

I had a wonderful experience, thank you. I really appreciate it. I had a wonderful experience. More

by aliciahernandez757
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember.
Report | Print
Jan 02, 2024 -

Toyota of Downtown L.A. responded

Alicia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

December 28, 2023

It was a good experience We got a good deal He explained every detail ?? More

by Cindygg05
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Jan 02, 2024 -

Toyota of Downtown L.A. responded

Cindy, thank you for taking the time to share your feedback regarding your experience at Toyota of Downtown L.A., and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Toyota of Downtown LA Team

December 27, 2023

Easy and efficient visit, I arrived knowing which car I wanted to test drive, and the experience was stress free. Both Martha and the sales manager who also helped me were great to work with. Dealing with More

by slates81
Recommend Dealer
Yes
Employees Worked With
I think it was Martha
Report | Print
Dec 28, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

December 26, 2023

Martha Montes was great! Martha Montes was great! She got me a car and I love the car! More

by Idaniaparedes993
Recommend Dealer
Yes
Employees Worked With
Martha Montes
Report | Print
Dec 27, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Toyota of Downtown LA Team

December 26, 2023

Long wait but okay Waited long for the finance for lot of customers .. Waited long for finance for lot of customers but experience is okay . More

by PASCUALRICHEL
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Dec 28, 2023 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us. Here at Toyota of Downtown L.A., we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Toyota of Downtown LA Team

December 25, 2023

Everything okay, thanks I was very happy with the service. Thanks I was very happy with the service, the attention was very helpful More

by maldonadomaldonadoy
Recommend Dealer
Yes
Employees Worked With
Isabel Cervantes
Report | Print
Dec 27, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

December 25, 2023

He was really professional guy that helped me in the best way to get what I'm looking for now that I have my new car I wish him a big thank you More

by Guillermorubio.1994
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Dec 27, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

December 24, 2023

Very positive I enjoyed the process and no nonsense approach that I revived at Toyota of DTLA More

by aaron.benditson
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Report | Print
Dec 27, 2023 -

Toyota of Downtown L.A. responded

Aaron, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

1
...
17
18
19
...
181