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Toyota of Downtown L.A.
Los Angeles, CA
1,832 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,832 reviews
May 02, 2019
Bad acctitud Did not help me to get a lower payment . Also didn’t offer me another deal I’m not happy with Toyota service . They should be better actitud Did not help me to get a lower payment . Also didn’t offer me another deal I’m not happy with Toyota service . They should be better actitud More
by SPORTBOY07777
Verified Customer
May 01, 2019
Great experience! Jin was always ready to help out and make sure I got the perfect car. I would highly recommend working with him. Also, the downtown building is very s Jin was always ready to help out and make sure I got the perfect car. I would highly recommend working with him. Also, the downtown building is very spacious and comfortable. More
by carleaser
Employees Worked With
Jason Park, Jin Chun
May 01, 2019
Great customer service Salesman Ray Lewis was very helpful. I made an inquiry online and he responded quick. He was attentive and knew a lot about the truck I wanted. He wa Salesman Ray Lewis was very helpful. I made an inquiry online and he responded quick. He was attentive and knew a lot about the truck I wanted. He was not pushy i felt comfortable at this dealership More
by rivas_01nelson
April 30, 2019
i was completely satisfied with the services. Frank and John are the one i am deal with and they took the time to let me get the great deal i ever got, i will definitely come back if i am want an Frank and John are the one i am deal with and they took the time to let me get the great deal i ever got, i will definitely come back if i am want an other car. More
by JIMMYHA5
Employees Worked With
Franklin Rivas, John Vega
April 30, 2019
Excellent Dealership. JI Was a pleasure to work with. Very Knowledgable and direct. I would definitely recommend this dealership to future customers. Very friendly and ex JI Was a pleasure to work with. Very Knowledgable and direct. I would definitely recommend this dealership to future customers. Very friendly and excellent service. More
by CAS6664
Employees Worked With
Peter Kim, Ji Suh
April 28, 2019
Excellent Jin took the time to let me get the best deal ! And got me additional discount. If your looking for A good deal ask for Jin from downtown LA. Jin took the time to let me get the best deal ! And got me additional discount. If your looking for A good deal ask for Jin from downtown LA. More
by Oscar.ortiz05
Employees Worked With
Jin Chun
April 28, 2019
Service I was completely satisfied with the efficiency and service that Toyota of Downtown LA has to offer!!! I will be returning as a future customer. I was completely satisfied with the efficiency and service that Toyota of Downtown LA has to offer!!! I will be returning as a future customer. More
by Gt86
Employees Worked With
Michael Briseno
April 27, 2019
Quick an easy I got my tires changed. They told me to come in at 6, and they would take care of it from there. Mike pulled me aside and called me a car to take me h I got my tires changed. They told me to come in at 6, and they would take care of it from there. Mike pulled me aside and called me a car to take me home while I waited on it to be fixed. Once it was fixed, I was contacted and it was just a matter of picking up the car and paying for it. More
by MaxGarc1a
Employees Worked With
Michael Briseno
April 25, 2019
Excellent Service Advisor Mike is an honest and helpful top of the line service advisor. He has recommended service maintenance that have improved my car issues or simply impro Mike is an honest and helpful top of the line service advisor. He has recommended service maintenance that have improved my car issues or simply improves a smooth drive. I will definitely continue to visit Toyota of Downtown LA. More
by Zion2012$
Employees Worked With
Michael Briseno
April 24, 2019
awesome experience, very friendly environment. easy to see cars inside and choose which car you would like to take home. sales persons very honest and friendl experience, very friendly environment. easy to see cars inside and choose which car you would like to take home. sales persons very honest and friendly. More
by GERBERPEREZ
Employees Worked With
Ricardo Ramos, Luz Mendoza, and Andres Marquez, James Mcgillivray
