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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,808 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,808 reviews

January 12, 2024

Great service with professional sales people and great finance team make you feel very comfortable while the processing takes place More

by Darla20777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ervin Castellanos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johana garcia
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Jan 16, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Anthony. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

My experience at Toyota of Downtown LA was very enjoyable. The dealers and staff went out of their way to help me after my accident and made the process very smooth! More

by roxannep789
Recommend Dealer
Yes
Employees Worked With
Ji, Charlie, and Ned
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

At Toyota of Downtown L.A., our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Great customer service! Very knowledgeable about the product and was always excited to show me the features. More

by nicolemarasigan9
Recommend Dealer
Yes
Employees Worked With
Johanna
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thanks for your perfect review, Nicole! We are glad to hear that our team was so knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Smooth and great The deal was done with ease and staff were very receptive and accommodating More

by Hvreyes09
Recommend Dealer
Yes
Employees Worked With
Martha
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Hi, thanks for your kind words! We appreciate our team here at Toyota of Downtown L.A. and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Prompt service, thorough communication, excellent customer service Ji and his team were great at providing a great purchase experience. From explaining vehicle functions, tech set up and more. More

by christinamena11
Recommend Dealer
Yes
Employees Worked With
Ji
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Christina, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Toyota of Downtown L.A.. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Answered all my questions and were professional and polite. Everything was ready. They were organized and prepared More

by ekg3
Recommend Dealer
Yes
Employees Worked With
Jisuh, Charlie and Peter
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Ned was the best. Super knowledgeable and he made me feel comfortable I love Ned! More

by AAIIRJORDAN23
Recommend Dealer
Yes
Employees Worked With
Ned wollerman
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! At Toyota of Downtown L.A., we always appreciate customer feedback, and we are pleased to hear that Ned provided a comfortable visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Alex is a very nice man help me very good and he is a good man and good customer service I would go there again and recommend family and friends More

by ogloria751
Recommend Dealer
Yes
Employees Worked With
Alexander Alex
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

We sincerely appreciate your kind feedback about Alex. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Everyone was really helpful and welcoming. The process for the finances was also very professional and clear. More

by Bellegdlc
Recommend Dealer
Yes
Employees Worked With
Marcel
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming service experience to each and every customer who enters our dealership. We are happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

He is a very professional and very human person with his clients. He's a very nice person he explained everything to me step by step More

by Pickwick33
Recommend Dealer
Yes
Employees Worked With
David
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

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