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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,831 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,831 reviews

June 25, 2019

Great Jorge Lievano is a great worker His customer service is really good, he does what it takes to make a customer happy! Happy with the results I’ve recei More

by bustamantemarilu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lievano Aguilar, James Mcgillivray, Oscar Sorto
Jun 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

June 25, 2019

Amazing!!! I decided to purchase my car at DTLA Toyota due to their fast and amazing feedback and service. I strongly recommend to my colleagues and friends f More

by jhlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Jun 26, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

June 25, 2019

One of the easiest and quickest auto buying experiences ever Jorge Valle was the salesperson I dealt with, and I can't praise him too highly! He was efficient, prompt, and knowledgeable about the vehicle, and m More

by Prius2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kennedy, Brian Lee, Jorge Valle
Jun 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, David Shin - General Sales Manager

June 21, 2019

Purchase of a car I like the way treated me and i believe they did as much as they could to help me with the.purchase of my car. I would only like to make the suggesti More

by mariarag74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Sanchez, Oscar Vega Ramirez
June 09, 2019

Excellent service Amazing dealership very dedicated to helping their clients. Find solutions that would benefit us as clients. Excellent service. Very friendly. Arent a More

by YESENIADIAZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Castellon, Duban Barrios, Oscar Vega Ramirez
Jun 10, 2019 -

Toyota of Downtown L.A. responded

Yesenia, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Sincerely, David Shin - General Sales Manager

June 07, 2019

Best Customer Service I’ve Ever Had at a Dealership Mike makes the customer feel like you’re his number one priority at all times. Attentive, eager, cost-effective, understanding, empathetic, even knows More

by Anthony Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Jun 09, 2019 -

Toyota of Downtown L.A. responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Chris Cokonis - Service Manager

June 06, 2019

Great costumer service ! I give this place 5 stars ! I got a great deal and car ! Would 100% recommend . Thanks to Elmer he is a great salesman and very helpful and kind ! More

by CESPINOZA.1298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Gerrera, James Mcgillivray, Oscar Sorto
Jun 09, 2019 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager

June 06, 2019

Great Experience Hank was a great Internet sales man to work with, very professional and a good guy all around. Over all, it was a great car buying experience. More

by KevinEclipse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Georges Kalaja
Jun 09, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

June 04, 2019

Great experience buying a new car The whole process was quick and easy. All my questions were answered and they made sure I understood everything. From the moment I walked in to the mo More

by deleney1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Kim, Aurelio Lopez
Jun 04, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

June 04, 2019

Really good The staff that served me did a great job, friendly and very informative. The wait time was just right and they answered all my questions More

by MECASTELLANOS67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Jorge Lievano Aguilar
Jun 04, 2019 -

Toyota of Downtown L.A. responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Sincerely, David Shin - General Sales Manager

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