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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,831 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,831 reviews

July 17, 2019

Kindness I get very nervous with car issues. Mr Briseno treated me with kindness and respect. He made dealing with car repairs as effortless as possible. I tru More

by NARlf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Jul 17, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Chris Cokonis - Service Manager

July 16, 2019

Thank you for taking care of my car i appreciate your service and how courteous and caring you are towards your clients you really took care of me good price a More

by Jackiiieee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Jul 16, 2019 -

Toyota of Downtown L.A. responded

We appreciate your input, Jackie. We're glad to hear that you are consistently impressed with the service we offer here at Toyota of Downtown LA. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, David Shin - General Sales Manager

July 16, 2019

I love the services. Everyone was very friendly, nice and helpful. This is the dealership I would come for my next car purchase and I would recommend this dealership to my More

by TEMESGEN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham, Richard Silva, Bryan Kennedy, Philip Kim, Jason Park
Jul 16, 2019 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, David Shin - General Sales Manager

July 13, 2019

Great service Michael Briseno was beyond helpful. Provided great customer service. I will definitely go back for other services. Thank you very much, will be back a More

by priscilla5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Jul 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager

July 12, 2019

Awesome experience! Philip Kim was really helpful and easy to make a deal! Explained all the details and helped to make a right choice! I would definitely recommend him t More

by azymbek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Kim
Jul 14, 2019 -

Toyota of Downtown L.A. responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, David Shin - General Sales Manager

July 10, 2019

Top notch service advisor Mike went above and beyond the normal call of a service advisor for me when. He was honest with me about what needed to be done and helped make sure More

by FJCruiseLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Jul 11, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager

July 02, 2019

Kept their promise on price! OUTSTANDING CUSTOMER SERVICE! This is the dealership to buy a car at! They are HONEST and don't try to trick you with the price. (DO NOT go to DCH Toy More

by Lauri S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, John Vega
Jul 03, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

July 02, 2019

Overall help in toyota Mr Jin chun was very helpful since day one he contacted me. He was very helpful and answered all my questions. Once at the dealership he even talked S More

by YAMILETHFUENTES_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Jin Chun
Jul 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, David Shin - General Sales Manager

July 02, 2019

Best Dealership I've ever been to. It's the best dealership I've ever been to. Clean, streamlined, quick, and professional in every aspect. I highly recommend it to anyone looking to bu More

by BARBADOSLIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kennedy, James Mcgillivray, JC Pedroza, Emmanuel Torres
Jul 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, David Shin - General Sales Manager

June 25, 2019

A pleasant buying experience It appeared that Downtown Toyota made an effort to make buying our Toyota a pleasant buying experience. The facility, the people, the process all see More

by srobin3
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julio Garcia, James Mcgillivray, Jorge Valle
Jun 26, 2019 -

Toyota of Downtown L.A. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, David Shin - General Sales Manager

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